Overview
Student – Advising Ambassador/Study Jobs in Hooksett, New Hampshire, USA at Southern New Hampshire University
Position: Student – Advising Ambassador (Work Study Only)
Location: Hooksett
Description
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us – and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we’re ready to expand our reach. All we need is you.
The opportunity
Advising Ambassadors represent the Academic Advising Office and provide support and information to best direct all visitors to the office. Ideal candidates will be warm and welcoming and willing to support all student, staff, and visitors to appropriate campus resources. Advising Ambassadors will fully support and model the Academic Advising Office vision of educating and empowering students.
Ideal candidates will have exceptional organizational, interpersonal, and leadership skills; oral and written communication skills; and student leadership experience. Candidates must be able to work independently as well as collaborate with the team on a regular basis and have a willingness to jump in and take on additional projects as needed.
Essential Duties and Responsibilities:
Welcome all visitors to the Undergraduate Academic Advising Office
Serve as primary point of contact for the Academic Advising Office, providing support for students, staff, and visitors. This may include:
Triage student, staff, and visitor questions/concerns and direct to appropriate campus resources and offices
Answer incoming phone calls
Take messages, transfer calls to suite staff and other departments
Schedule and manage appointments for 17 professional staff members
Complete daily office tasks, Such as:
Sort/distribute incoming mail
Supply/re-stock copies of student handouts
Clean/organize shared/open space in office
Attend all staff, team, and 1:1 meetings
Work with professional staff on projects
Minimum Qualifications:
Current Enrollment in classes as part of a SNHU Undergraduate degree program
Work study part of financial aid package
Students with Federal Work Study may be prioritized
Must possess excellent verbal communication and interpersonal skills
Individuals that enjoy teaching and working with others
Willing to work collaboratively with others and be flexible regarding assigned tasks
Ability to maintain privacy
Preferred Qualifications:
Experience in customer service or an office environment is preferred but not necessary
Professional demeanor
Work Hours:
Monday-Friday between 8am and 4:30pm.
Required Documents:
Please provide your class schedule along with a resume.
Learning Outcomes:
The Advising Ambassador position will provide relevant professional experience that will assist students in developing the following career-related skills:
Communication
Organizational skills
Professionalism
Problem-solving
Time management
Customer service (specifically student support and ability to handle student needs in a professional manner)
Cultural competence and sensitivity to diverse populations
We believe real innovation comes from inclusion – where different experiences, perspectives and talents are celebrated. So if you’re wondering whether SNHU is right for you, take the leap and apply. You might be just the person we’re looking for.
Compensation
The hourly pay range for this position is $12.00 – $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.
Title: Student – Advising Ambassador/Study
Company: Southern New Hampshire University
Location: Hooksett, New Hampshire, USA
Category: Education / Teaching (Bilingual, Education Administration), Administrative/Clerical (Education Administration)
