Student Success Navigator Job in Thunder Bay, ON at Oshki-Pimache-O-Win: The Wenjack Education Institute –




The Student Success Navigator will contribute to the overall success of Oshki-Pimache-O-Win: The Wenjack Education Institute by working with the Student Success strategy offering a range of student support services to Oshki-Wenjack students in coordination with Program Coordinators, Faculty, College Partners and others as required. Under the direction of the Student Success Director, the Student Success Navigator’s primary focus is to provide support to Oshki-Wenjack students so they may successfully complete their course requirements that will lead to their graduation and employment.


  • Coordinate Student Success Initiatives that include the: Student Orientation and Transition program for each new cohort; Elders-on-Campus Program for student retention and success; Faculty tutoring; Peer tutoring.
  • Maintain open and regular communication with students through e-mails and phone calls when they are at home for distance delivery and in meetings when they are on-campus.
  • Assist students to access supports through different agencies as required.
  • Provide advocacy services for students as may be required for their retention and success.
  • Prepare letters of support for students’ needs as may be required.
  • Maintain student confidentiality at all times.
  • Conduct research on available bursaries, inform students and provide support in the application process.
  • Provide logistical support to the students registered in Oshki-Wenjack programs.
  • Provide personal support and referral to students who require professional support registered in Oshki-Wenjack programs.
  • Attend Faculty meetings and work closely with the Academics team to identify student success requirements.
  • Work closely with the Student Success Director to identify student retention and success requirements.
  • Provide assistance as required for student retention and success.
  • Revise and update the Student Handbook each year in consultation with the staff.
  • Liaise with employers, college partners, funders and Nishnawbe Aski Nation community leaders and educators.
  • Participate in meetings, workshops or reviews related to Oshki-Wenjack programs.
  • Participate in program promotion and student recruitment activities.
  • Travel to training locations and supervise and mentor students for the duration of their apprenticeship training and work placement.
  • Assist students with searching and securing placements/employment and provide support in the process.
  • Perform client/case management using the Accountability and Resource Management System.
  • Travel to Nishnawbe Aski Nation communities to provide student support for success, program promotion and student recruitment and other meetings as may be required.
  • Submit reports to supervisor, as requested

Other Duties & Responsibilities

  • Take personal responsibility to increase sensitivity, awareness and implementation of Oshki-Wenjack’s cultural teachings and organizational practices in both professional conduct and work-related deliverables.
  • Access and utilize Elders and Knowledge holders for teachings and guidance as it relates to work deliverables.
  • Work from a trauma-informed perspective, utilizing the teachings of the medicine wheel and Seven Grandfather teachings.
  • Be prepared to work in conjunction with the philosophy and mandate of the Institute.
  • Adhere to the Policies and Procedures as set by the Institute.
  • Representation on committees as required for the enhancement and benefits of Oshki-Wenjack’s overall operations and programs.
  • Always maintain professionalism.
  • Adhere to the Code of Ethics and positive relationship building.
  • Regular attendance and conduct at work according to the requirements of Oshki-Wenjack’s Policies and Procedures.
  • Any other duties as requested by the Trades and Innovation Manager, or designate, commensurate with role.


  • Personal responsibility has been taken to increase sensitivity and awareness of the NAN communities and Indigenous culture.
  • Ability to implement the program promotion activities and recruitment strategy.
  • Demonstrated ability to build relationships with community members to recruit and retain students
  • Ability to secure student placements between the student and employer
  • Ability to meet deadlines and submit reports in a timely manner


This position descriptions operates in conjunction with and forms part of the annual review/evaluation and career development process. An initial review will take place during the probationary period following commencement of employment with Student Success Director and then annually with Student Success Director.



  • A diploma or degree in a related field (eg Student Support Services);
  • A minimum of three years of related experience; Equivalencies may be considered.
  • 3-5 years of experience working in an Indigenous organization with a focus on northern communities.


  • Ability to speak an Indigenous Language is considered an asset.
  • Prior knowledge and experience working an Education related setting.
  • Current First Aid/CPR-AED Certification


The Student Success Navigator will be directly accountable to the Student Success Director for the proper completion of the functions outlined in the job description.

The Student Success Navigator will be accountable to the President for overall work performance according to the Personnel Policies and Procedures.


The Student Success Navigator is based at the Centennial Square Campus; however, all employees may be required to work across others sites or at home from time to time.

Health & Safety

All employees are required to carry out their duties in a manner that does not adversely affect their own health and safety and that of others by reporting all potential hazards; and all incidents and injuries; as well as co-operating with any measures introduced in the workplace to improve health and safety.

Employment is subject to:

  • Must sign an Oath of Confidentiality
  • Must be willing to work a flexible 35-hour work week
  • Oshki-Wenjack is committed on implementing measures to protect its community members, staff, and other stakeholders from COVID-19. As a result, Oshki-Wenjack has implemented a mandatory vaccination policy. Exemptions will be made for those with a valid medical exemption; proof of the exemption will be required.

The above statements are the general functions of the position, and should not be interpreted as a detailed description of all the work requirements that may pertain to the job. This position description will be reviewed on an annual basis and may be subject to change.

If you are interested in this exciting employment opportunity please submit your letter of interest, a resume, with three references, to:

Attn: President

Oshki-Pimache-O-Win: The Wenjack Education Institute

106 Centennial Square, 2nd Floor

Thunder Bay, ON P7E 1H3

Fax: (807) 622-1818

Closing Date: March 24TH, 2023

Oshki-Pimache-O-Win: The Wenjack Education Institute welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Only those who are selected for an interview will be contacted.

Job Type: Full-time

Salary: $45,000.00-$50,000.00 per year


  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Flexible Language Requirement:


  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:


Work Location: One location

Application deadline: 2023-03-24
Expected start date: 2023-04-10

About the Company

Company: Oshki-Pimache-O-Win: The Wenjack Education Institute –

Company Location:  Thunder Bay, ON

Estimated Salary: