Overview
Supervisor, Outside Sales Jobs in Cheyenne, WY at Charter Communications
Date posted: 02/23/2024
Requisition Number: 2024-29627
Business unit: Marketing
Location: Cheyenne, Wyoming
Areas of interest: Outside Sales, Sales
Position Type: Full Time
SDT465
“Average target compensation of $100K + uncapped incentives”
JOB SUMMARY
Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for meeting and exceeding budgeted headcount and sales goals.
A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in others.
Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
Recruit, interview, hire, and train Residential Connectivity Sales staff.
Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner.
Possess the knowledge and expertise to lead, guide, and develop Residential Connectivity Sales Specialists in their role.
Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them.
Be familiar with reporting and analytics necessary to drive and support business decisions.
Collaborate with other departments and support teams to achieve goals and objectives.
Work allocated will consist of approximately 60% fieldwork and 40% office work.
Coach to and follow Charter’s Sales Process.
Communicate territory assignments to Residential Connectivity Sales Specialists.
Monitor the payroll process and ensure timely and accurate approval of all commission payments.
Handle employee relation issues, including performance appraisals, coaching, and training.
Completes administrative tasks related to all sales activities and ensures their team does the same.
Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in.
Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional.
Prepares reports as needed.
Perform other duties as requested by leadership.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand the English Language.
Excellent communication, interpersonal and organizational skills
Possess strong technical and computer skills
Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
Ability to work outside for extended periods in any season and/or during inclement weather
Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
Must be able to work non-traditional work hours such as evenings and weekends
Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance
Ability to complete documentation accurately.
Required Education
Bachelor´s degree in business or marketing, or equivalent w…
Title: Supervisor, Outside Sales
Company: Charter Communications
Location: Cheyenne, WY
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