Overview
Support Officer (Admin/Technical) Jobs in Ballarat Central, Victoria, Australia at McClellands Consulting Engineers
Title: Support Officer (Admin/Technical)
Company: McClellands Consulting Engineers
Location: Ballarat Central, Victoria, Australia
About Us
McClellands Consulting Engineers is a respected regional consultancy based in Ballarat, providing Structural Engineering, Soil Testing, Surveying, Site Investigation, and Civil Engineering services to the residential building industry. With a team of dedicated professionals, we pride ourselves on delivering practical, high‑quality engineering solutions. We aren’t just filling a role, we are building a team that shares our regional heart, belief that technical expertise is only as strong as the pride and responsibility we bring to every project.
You will thrive here if:
- You value practicality over complication: You enjoy finding straightforward solutions to complex problems.
- You are a lifelong learner: You want to understand the why behind the workflow and grow with a technically progressive team.
- You seek a positive team culture: You believe that a workplace should be supportive, collaborative, and occasionally celebratory.
About the Role
We are seeking a reliable and enthusiastic support officer to join our Ballarat team. This part-time position offers a diverse mix of administrative, project coordination and customer service duties within a friendly, technically progressive environment.
Hours: 20 hours per week over 3 days, with additional hours occasionally required to cover leave. Note: This position will initially require 26 hours/week over 4 days for the first 6 weeks to facilitate comprehensive onboarding and training.
Key Responsibilities
As our Support Officer, you are the engine room of our office. You’ll be essential to our success by taking ownership of:
- Project Administration: Handle the lifecycle of jobs, including opening, filing, issuing, and closing projects.
- Client Connection: Serve as the first point of contact for visitors and phone inquiries, and manage the company inbox and project communications.
- Technical Support: Assist with field data, document preparation, and basic drawings.
- Office Coordination: Provide general administrative support, maintain public areas, and coordinate cleaning or catering needs.
- Team & Culture: Support internal events and milestone celebrations in alignment with our positive team values.
- Safety: First Aid and Emergency Warden duties.
Beyond the List
We know that a great Support Officer often has hidden talents. This list is just the starting point; our roles evolve as our people do. Whether you’re a wizard at social media, have a knack for process improvement or have a unique technical skill, we’d love to hear what else you can bring to the table to support our team.
About You
We are looking for a candidate who embodies a can-do attitude. You will bring:
- Respectful, helpful, and pleasant communication skills.
- Demonstrated industry knowledge and relevant experience will be highly regarded.
- Confidence using Outlook, Word, Excel, and custom workflow systems (experience with WorkflowMax or Xero is a plus).
- Strong organisational skills with the ability to work independently and collaborate effectively as a team.
- A commitment to increasing your own knowledge and skills. We love people who take ownership of their professional growth and look for opportunities to add more value to the team.
What We Offer
- A Culture of Appreciation: We don’t let the "good stuff" go unnoticed. You’ll join a team that prioritises regular acknowledgement of great work and celebrates your personal and professional milestones.
- Connection & Community: Work is better when you enjoy the people around you. We host several major team gatherings annually, ranging from relaxed family BBQs and team-building experiences to formal dinners.
- Stability & Growth: Enjoy the security of a stable, ongoing role in a respected regional business that values your individual well-being as much as our collective success.
- Hands-on Development: We provide structured on-the-job training and professional development. You’ll have the chance to work alongside experienced engineers, gaining unique technical skills you won’t find in a standard admin role.
- The Freedom to Act: We offer a workplace that trusts your judgment. Once you're up to speed, you’ll have the autonomy to manage your desk and contribute your own ideas to the team.
How to Apply
If you’re interested in joining our team, please submit your resume and cover letter to [email protected], outlining how your experience and values align with this position.
Applications close Monday, 20th April 2026.
