Overview
Surgical Scheduler; Per Diem Jobs in Camden, USA at COOPER PEDIATRICS
Position: SURGICAL SCHEDULER (PER DIEM)
Responsibilities
- Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.
- Scheduling for hospital outpatient-based services, changing, and canceling appointments, and other administrative duties as assigned.
- Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.
- Support checkout office, scheduling patients for procedures after office visits.
- Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed; take appropriate action in responding to questions from patients.
- Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.
- Responsible for the integrity of pre-registration to include accurate health care coverage(s).
- Escalate operational, provider, or patient complaints along with other critical matters to leadership.
- Knowledge of medical insurance and billing processes.
- Must work well in stressful situations and display a high degree of efficiency at all times.
- Strong emphasis on customer service; other duties as assigned by manager.
Experience Required
- 2-3 years in medical or office setting.
- Outstanding organizational skills, typing 35-45 WPM, medical transcription required.
Education Requirements
- High School Diploma or Equivalent required.
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Title: Surgical Scheduler; Per Diem
Company: COOPER PEDIATRICS
Location: Camden, USA
Category:
