Overview
SY24-25 PER SESSION VACANCY NOTICE # 1109: School Secretary – Back To School Pupil Accounting (Office of Student Enrollment) Jobs in United States at NYC Department of Education
Full Job Description
SY24-25 PER SESSION VACANCY NOTICE # 1109: School Secretary – Back To School Pupil Accounting (Office of Student Enrollment)
Posted Date: Apr 9, 2024 Deadline: Jun 26, 2024
Job Details
(CONTINGENT UPON FUNDING AVAILABILITY AND PROGRAMMATIC APPROVAL;this position is subject to budget approval and availability and may be withdrawn at any time)
POSITION:
Office of Student Enrollment
Pupil Accounting School Secretary
Approximately 5 positions based on budget availability, and not guaranteed. Training is mandatory. There will be two work assignment schedules based on the needs of the office. This assignment is foractive and retired licensed NYCPS (NYC Public Schools) School Secretaryto meet with families to provide enrollment counseling and placement options for students ages 0-21.Exact number of days and hours to be determined.
Schedule A will commence onAugust 12, 2024 – August 30, 2024
Schedule B will commence onSeptember 3, 2024 – September 30, 2024
Trainingwill beAugust 6, 2024 – August 9, 2024. Training locations will be shared prior to the training dates
LOCATION:
Per-Session positions are available in all 5 boroughs. Exact locations to be determined and all work location assignments may be subject to change. Prior locations are not guaranteed.
Work assignment is in person
ELIGIBILITY REQUIREMENTS:
Active or Retired licensed and appointed secretary with Pupil Accounting Secretary experience.
SELECTION CRITERIA:
At least four (4) years of satisfactory experience in your last position within the NYCDOE.
Satisfactory ability to provide exceptional customer service (oral and written) to every family.
Satisfactory ability to differentiate between enrollment policies for children ages 0-3, children who are 3-K or Pre-K aged, children who are in elementary school, children who are in middle school, and children who are in high school.
Satisfactory ability to enter every family visit or phone call into Service Cloud, in accordance with office guidelines and practices for completed cases.
Satisfactory ability to be a team player, collaborating and supporting colleagues and supervisors as needed / requested.
Satisfactory ability to seek assistance and request support from supervisors and/or colleagues, as needed.
Demonstrated adherence to all OSE protocols regarding but not limited to communication, case escalation, and placement.
Satisfactory ability to speak and respond to families, colleagues, principals, and other school staff, etc. in a timely, professional, and courteous manner (oral and written).
Demonstrated command of technology, including computer skills, hardware, and systems, to perform job functions. This includes Office 365 – OneDrive, SharePoint – and Microsoft Office –Excel, TEAMS, Word – as well as Find a School, 3-K/Pre-K Finder, ATS, My Schools, SESIS, and ORACLE/Service Cloud.
Ability to work and multi-task in a fast-paced environment both individually and in teams, both remotely and in-person.
Satisfactory experience in and knowledge of NYCDOE schools.
Ability to communicate effectively in written and spoken English.
Ability to communicate in languages other than English preferred.
Achieved Satisfactory or Effective or Highly Effective ratings for the past two years.
Excellent record of attendance
Fall Back to School Enrollment Per Session will have two work as…
Title: SY24-25 PER SESSION VACANCY NOTICE # 1109: School Secretary – Back To School Pupil Accounting (Office of Student Enrollment)
Company: NYC Department of Education
Location: United States
Category:
