Overview
Talent Pool – Administration Support Officer – Sydney Wide Jobs in Silverwater, New South Wales, Australia at NSW Department of Communities and Justice
Title: Talent Pool – Administration Support Officer – Sydney Wide
Company: NSW Department of Communities and Justice
Location: Silverwater, New South Wales, Australia
Sydney Wide – Talent Pool Creation – Corrective Services NSW
- Talent Pool creation for various locations across CSNSW
- Future opportunities for both temporary and full-time employment
- Correctional centre, full time office based roles
- Opportunities for training and career development
- Clerk General Scale rates of $36,668 – $71,777 pa plus superannuation and leave loading
Locations Include – Windsor, Emu Plains, Silverwater, Lidcombe & Malabar.
Whilst location preferences may be taken into consideration, offers will be based on operational demands.
Your role
Required
In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks to ensure the team is supported in accordance with the directions provided by your manager. This is a face paced role and the day to day will include:
- Arrange all daily courier services, mail pick up/delivery and distribution
- Answer all switchboard incoming phone calls
- Greet internal and external stakeholders
- Provide support for inmate accounts
- General data entry and records management
- Process visitor bookings
- All miscellaneous tasks as required in accordance with the capabilities of the role
- In this role there will be face to face contact with Offenders in a controlled environment
The Following Skill Sets And Capabilities Are Required
- A highly motivated individual that can manage multiple tasks at one time
- High attention to detail and accuracy in a high-pressure environment
- Ability to work as a team player and individually when required
- Excellent customer service skills
- Must have a hands-on approach and be willing to assist where and when needed to support the wider team
- Sensitivity around potentially confidential information
- Proficient in the use of computers and data entry
Download the Role Description for further details about the role and the essential requirements prior to applying. A Working with Children’s Check ( WWCC ) for paid employment is required for the Emu Plains location only.
About Us
Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.
Are you ready to join us?
Requirements
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:
- Please provide an example of a challenging customer service situation you have handled. How did you manage the situation, and what was the outcome? ( 300 words max )
Applications close 22nd April 2026, 11.45pm AEST
Got a question?
For more information about the role or what it’s like to work for Corrective Services NSW, please contact the hiring manager Amanda Boustani at [email protected] or 02 9289 5611.
If you’ve got a question about applying or require an adjustment in the recruitment process, please contact Maliha Shafique at [email protected] or 02 8688 2726.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
For more information visit Your recruitment journey on the DCJ website.
