Overview
Team Member, Customer Service/HelpDesk Jobs in Saint John, Indiana, USA at Planet Fitness – United FP Management, LLC
Location: Saint John
Welcome to the judgement free zone!
A place where everyone feels welcome. Here at Planet Fitness, we are known for creating a welcoming and non-intimidating environment for gym goers. We are looking for enthusiastic individuals to join our team and help us maintain our positive atmosphere!
We are searching for Front Desk Team Members to join our planet! In this position, you will be the first point of contact for our awesome members and their guests. Your primary responsibilities will include greeting members, answering inquiries, managing memberships and ensuring our front desk operates smoothly.
Essential Duties & Responsibilities:
Greet all members & guests to make everyone feel comfortable & welcomed!
Check members in, conduct tours, sign up new members, log amenities, etc.
Update member information like addresses, billing information, etc.
Answer phones and assist callers with a variety of questions.
Respond to member questions or concerns in a timely & professional manner.
Use Point of Sale systems to process purchases.
Maintain a spot-free facility by helping with cleaning & sanitizing!
Qualifications:
Positive & Upbeat attitude!
Basic computer proficiency with an eye for accuracy.
Punctuality & reliability is a must.
Exceptional customer service skills.
CPR/AED certified (if not, training will be provided by PF)
Interact in a positive & professional way with everyone, exceeding expectations.
Must be 18 years of age or older.
Customer Service background preferred.
Physical Demands:
Continual standing & walking during shift.
Continual talking in person or on the phone during shift.
Must be able to lift up to 60 lbs.
Benefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Free Black Card Membership
Paid Personal Time Off
Medical, Dental and Vision Benefits
401k Plan with Employer Match
Upbeat, Team-Oriented Environment
Consistent & Flexible Work Schedule
Training with Growth Opportunities
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Title: Team Member, Customer Service/HelpDesk
Company: Planet Fitness – United FP Management, LLC
Location: Saint John, Indiana, USA
Category: Customer Service/HelpDesk, Administrative/Clerical
