Overview
Team Support Assistant – Physicians’ Billing Jobs in Washington, DC at MEDSTAR HEALTH
Full Job Description
General Summary of Position
MedStar Physicians’ Billing Services has an opening for a Team Support Assistant to join our team. This position offers a hybrid schedule with the opportunity to work remote at home and on-site in either our DC office (Tilden St) or our office in Rosedale, MD. On-site rotation is every third week selected candidate will work Tuesday – Thursday in an office, schedule may vary.
Job Summary- Under routine supervision, provides daily clerical/administrative support activities for the varied areas of the Physicians’ Billing Services division.
Primary Duties and Responsibilities
Checks mailroom for mail delivered by USPS and sorts and delivers as appropriate.
Logs Charge Entry Batches and processes Charge Entry fee slip receipts.
Logs insurance adjustments and insurance denials in Payment Processing Module for assignment.
Maintains reports as needed.
Manually processes patient virtual credit cards payments for posting to patients accounts.
Performs Batch Refunds and Charge Entry Reconciliations.
Provides all clerical support services to associates, as assigned, including, but not limited to, sorting, distributing mail, answering telephones, copying, faxing, populating spreadsheets, querying various electronic systems and patient charts for medical documentation to print and attach to paper claims and/or payer related forms, etc.
Provides coverage for receptionist area.
Provides required documentation for claims, and any other correspondence/paperwork, as needed. Prepares all claims and other correspondence for mail delivery as needed on a daily basis, including utilizing the postage machine.
Requests duplicate EOBs for the posting of EFT and Lockbox payments.
Retrieves and delivers documentation as needed.
Sorts and distributes electronic and paper correspondence as well as relevant paperwork.
Utilizes computer for basic report retrieval, data input, credit card processing, etc
Minimum Qualifications
Education
High School Diploma or GED equivalent required
Experience
6 months clerical/office experience required
Knowledge, Skills, and Abilities
Effective verbal and written communication skills.
Familiarity with computer data entry, windows format preferred; Ability to quickly learn software packages relevant to functioning; good oral communication skills.
Ability to work and thrive in team-oriented, production and deadline driven work environment.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
Strong emphasis on teamwork -our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
Strategic focus on equity, inclusion, & diversity -we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
Comprehensive total rewards package -including competi…
Title: Team Support Assistant – Physicians’ Billing
Company: MEDSTAR HEALTH
Location: Washington, DC
Category:
