Overview
Technical Support Manager – Nuclear Operations Jobs in Aiken, South Carolina, USA at Tech Army, LLC
Technical Support Manager – Nuclear Operations
SUMMARY:
This position is a high-level administrative and technical support role requiring extensive experience in project administration, technical documentation, and compliance with DOE standards. The ideal candidate will have strong leadership and problem-solving skills, with a deep understanding of nuclear operations, LMS, and engineering document management systems. An active or recent DOE “Q” clearance will strengthen the candidate’s profile.
Primary Responsibilities:
Technical Document Development: Develop, review, approve, and present technical work documents for the safe operation of Tritium. Ensure compliance with DOE Orders and implement applicable controls in field procedures.
Technical Support Assessments: Conduct and maintain program manuals. Assess technical support programs for compliance and effectiveness.
Administrative and Engineering/Training Support: Manage engineering/training administrative activities including equipment procurement, maintenance, and repair; availability of office supplies and software (in LMS); coordination of office space and filing systems; tracking and retrieval of documents and commitments; resolve complex problems using creative and innovative approaches; develop solutions to administrative problems within the Learning Management System (LMS); improve administrative processes and methodologies.
Leadership and Management: Lead the Training Coordinator (TC) department. Provide direction and support to professional administrative staff. Manage workload, schedules, and personnel assignments. Provide training and guidance to junior staff.
Process and Systems Management: Formulate and implement standard operating procedures for retention, protection, retrieval, and disposal of records; processing design/watchbill documents via Smart Plant Foundation (SPF) and Electronic Document Workflow System (EDWS); manage employee communications, recognition programs, and security clearance requests; oversee travel and training for Design Engineering teams.
Performance and Reporting: Compile and analyze department performance data. Prepare reports for senior management and propose improvement initiatives. Support budgeting and resource planning.
Required Qualifications:
Bachelor’s degree in business or related field + 12 years of project administration and supervision.
Associate degree + 15 years of project administration experience.
High school diploma + 18 years of relevant work experience.
Technical Skills & Expertise:
In-depth knowledge of engineering/training document work systems.
Proficiency with Microsoft Office and general office applications.
Expertise in budgeting processes and site accounting practices.
Strong understanding of project procedures and administrative practices.
Strong oral and written communication skills.
Strong organizational and negotiation skills.
Security Requirements:
Must be able to obtain and maintain a DOE “Q” security clearance.
A positive Facility Security Clearance (FOCI) from DOE is required.
Preferred Qualifications:
Active DOE clearance (L or Q) within the past 2 years is preferred.
Subject Matter Expert (SME) in Learning Management System (LMS).
Experience with DOE Order 426.2, 4B Manual, 2S Manual Conduct of Operation.
Developing and approving Qualification/Certification Cards.
Experience conducting Nuclear Operational Support Program assessments.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: IT Services and IT Consulting
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Title: Technical Support Manager – Nuclear Operations
Company: Tech Army, LLC
Location: Aiken, South Carolina, USA
Category: Administrative/Clerical (Administrative Management)
