Overview
Temporary Receptionist/Scheduler- Norwalk Primary Care Jobs in Norwalk, CT at Stamford Health
Job Objective: A brief overview of the position.
This position is responsible for: Creating the first and last impressions of the hospital experience for patients/guests/visitors by introducing and coordinating all non-clinical services available including administrative and technical support to the Director of the assigned Unit. The position assists in administrative operations as directed by the Unit Director; provides various clerical, administrative, and general office support involving computer order entry, word processing, creating of forms, report preparation, record and file maintenance, scheduling of meetings, mail distribution and telephone reception.
Reports to
Clinical Director
Supervises
N/A
Ages of Patients
Pediatric
Adolescent
Adult
Geriatric
Blood Borne Pathogens
Minimal/ No Potential
Qualifications
Education
Preferred: Medical Terminology Class and or medical career courses
Licensure/Certification
N/A
Experience
Required: Computer and telephone experience, excellent customer service
Preferred: Medical Front Office experience
Essential Responsibilities
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Manages Reception desk functions in collaboration with the Clinical Director, included but not limited to, provide a warm welcome/farewell to all who enter/leave
Assists in identification of possible risk issues and coordinates with Clinical Director for appropriate resolution:
Loss any personal property
Assists clinical director with non-clinical performance improvement initiatives
Demonstrates ability to operate all non-clinical equipment used by patients/guests including:
Computer equipment in Business
Electronics in Patient rooms
Consistently and sincerely demonstrates “will do/can do” attitude at all times
Assist Director with personnel records, licensures and certifications
Assist with coordination of unit repairs/maintenance for unit
Prepares and organizes work area on a daily basis
Ensures proper physician’s names are displayed for the day
Acts as liaison between patients and staff members
Prepares miscellaneous paper charts for HIM scanning
Initiates computer entry for requests: bed transfer, discharge, against medical advice, and deceased patients
Assign Mobile Heart Beat staff phone number into Rauland Borg Responder system
Answers patients call light and communicates patient needs to the care team
Answers department phone within 3 rings and communicates in a calm, pleasant manner, identifying department and self
Orders unit supplies with assigned M.S.C. and office supplies under the direction of the Clinical Director
Aids in keeping unit and supplies orderly
Prepares RN worksheets for report
Documents correct and accurate information on daily census
Initiates solutions to unit needs without prompting such as taking part in computer projects
For all physician consults, notifies physician and or physician’s exchange and enters into computer
Tracks due certifications, health screenings, and evaluations
Performs other duties as assigned
Location: Eisenhower Health · Telemetry AP3S
Schedule: Full Time, Day, 10 Hour Shift
Title: Temporary Receptionist/Scheduler- Norwalk Primary Care
Company: Stamford Health
Location: Norwalk, CT
