Overview
Title Clerk Jobs in Dallas, Texas, USA at Copart, Inc.
Copart, Inc., a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Title Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the Title Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customers’ needs. In addition, the Title Specialist will maintain file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines.
The Title Specialist will be the face of the company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.
Key Responsibilities:
Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines.
Provide excellent customer service to all internal and external customers.
Process vehicle titles in accordance with state guidelines.
Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner.
Communicate with customers via email or verbally to handle title issues daily.
Build relationships and develop a professional rapport with DMV and sellers.
Maintain title bin filing as necessary.
Perform other duties as assigned.
Required
Skills & Experience:
HS diploma.
Two years customer service experience.
One year vehicle title processing.
Computer proficiency (MS Office Word / Suite).
Typing speed 45 words per minute.
Basic 10 Key proficiency.
Excellent customer service skills and attitude.
Excellent communication skills – verbal and written.
Must be able to work under pressure and meet time-sensitive deadlines.
Must be able to multi-task.
Must be able to work independently with little supervision.
Must be able to view a computer screen for a significant portion of the workday.
Strong attention to detail.
Title knowledge of local and surrounding states is preferred.
Strong organizational skills.
Numeric and alphabetic filing skills are mandatory.
Must be able to work overtime schedule as needed.
Notary license preferred.
Benefits
Summary:
401k plus a company match
ESPP – Employee Stock Purchase Plan
EAP – Employee Assistance Program (no cost to you)
Paid Company Holidays
Life and AD&D Insurance
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
At Copart, we connect auto buyers and sellers around the world using patented, industry-leading virtual bidding technology. We invite our employees to share their innovative ideas and bring new products and processes to life. Every day offers a chance to be an owner at Copart.
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Title: Title Clerk
Company: Copart, Inc.
Location: Dallas, Texas, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Clerical)
