Overview
Unit Secretary Jobs in Springfield, MO at Mercy Rehabilitation Hospital – Springfield
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
– Greet guests and provide them with a warm welcome
– Check-in and check-out guests efficiently and accurately
– Answer phone calls and respond to guest inquiries
– Provide information about hotel facilities, services, and local attractions
– Assist with reservations and room assignments
– Handle guest complaints or concerns in a professional manner
– Process payments and maintain accurate records
– Collaborate with other departments to ensure guest satisfaction
– Perform night audit duties as required
Skills:
– Previous experience in front desk or hospitality management preferred
– Excellent phone etiquette and strong communication skills
– Ability to build rapport with guests and provide exceptional guest relations
– Familiarity with hotel operations and procedures
– Proficient in using phone systems and computer software
– Multilingual skills are a plus
– Strong problem-solving abilities and attention to detail
If you are passionate about providing excellent customer service and creating memorable experiences for our guests, we encourage you to apply for the position of Front Desk Agent. We look forward to reviewing your application.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 32 per week
Schedule:
12 hour shift
Every weekend
Work setting:
In-person
Ability to Relocate:
Boise, ID 83705: Relocate before starting work (Required)
Work Location: In person
Title: Unit Secretary
Company: Mercy Rehabilitation Hospital – Springfield
Location: Springfield, MO
