Overview
Unit Secretary Jobs in Providence, RI at The Miriam Hospital
TITLE
Medical Front Office Assistant
REPORTS TO
Outpatient Program Director
QUALIFICATIONS
1. Minimum of 1 year experience as a Medical Front Desk, experience in behavioral health care preferred.
SPECIFIC RESPONSIBILITIES AND DUTIES
Performs administrative duties, such as scheduling, refill request, answer multi-line system
Answers, directs and documents calls accordingly.
Assists patients with refills requests, contacts pharmacies as needed and providers
Prepares charts for patient visits with proper paperwork. Obtain information, and inputs data into the electronic medical records.
Schedules follow up appointments and assists with discharge planning. Faxes outgoing referrals and medical records requests, etc
Displays flexibility and willingness to help others, identifies and offers solutions to problems, vision, foresight, and customer sensitivity.
Performs job with efficiency necessary to complete assignments within established time restraints and procedural guidelines.
Organizes and prioritizes work while being cost-effective and conserving resources.
Able to tolerate high-stress and high volume work.
Deals constructively with stress, uses appropriate customer etiquette in dealing with patients, families, and inquiries.
Offers and accepts constructive feedback and responds appropriately to direction.
Is punctual in all aspects of work, and adheres to attendance policy.
Good physical and mental health as evidenced by warm empathic attitude.
Respect for the dignity and worth of others and a high sense of personal integrity.
Ability to work under close supervision with distractions/demanding patients and follow both verbal and written instructions.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Schedule
Monday -Friday
Title: Unit Secretary
Company: The Miriam Hospital
Location: Providence, RI
