Overview
Unit Secretary Med Surg PRN Jobs in Fredericksburg, VA at Spotsylvania Regional Medical Center
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
– Greet guests with a warm and welcoming demeanor
– Check-in and check-out guests efficiently and accurately
– Provide information about hotel amenities, local attractions, and dining options
– Handle guest inquiries, requests, and complaints promptly and courteously
– Operate phone systems and handle incoming calls with professionalism and proper phone etiquette
– Assist with reservations, cancellations, and modifications
– Maintain accurate guest records and ensure confidentiality of personal informationr
– Collaborate with other hotel departments to ensure guest satisfaction
– Perform other duties as assigned
Requirements:
– Previous experience in guest relations, front desk, or customer service is preferred. Hilton experience is a plus.
– Knowledge of phone systems and proficiency in phone etiquette
– Strong interpersonal and communication skills
– Ability to multitask and prioritize tasks effectively in a fast-paced environment
– Familiarity with hospitality management software is a plus
– Fluent in English; multilingual abilities are highly desirable (e.g., Spanish)
– Excellent problem-solving skills and the ability to remain calm under pressure
Benefits:
– Competitive pay based on experience
– Opportunities for career advancement within the hospitality industry
– Training provided to enhance your skills and knowledge
If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we invite you to apply for the position of Front Desk Agent. We look forward to reviewing your application.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 20 per week
Benefits:
Health insurance
Paid time off
Schedule:
Evening shift
Holidays
Morning shift
Overnight shift
Work setting:
In-person
Work Location: In person
Title: Unit Secretary Med Surg PRN
Company: Spotsylvania Regional Medical Center
Location: Fredericksburg, VA
