Overview
Urdu Speaker Claim Handler Jobs in Stratford, England, UK at Easy Claim Ltd
Location: Stratford
Established in 2009, we are an FCA-regulated claims management company serving customers throughout the UK. We specialise in accident management, credit hire and personal injury claims. We handle motor accident claims, including those involving cars, vans, motorbikes, and cycles. Due to expansion, we are seeking a candidate with an interest in accident management, credit hire, and personal injury claims to handle the initial stages of road traffic accidents and provide comprehensive administrative support.
Before applying for this role, please read the following information about this opportunity found below.
As a claim handler, you will be managing the new/existing clients’ claims whilst completing the following:
* Taking details from clients; involves telephone, face-to-face and by email
* Assessing liability and quantum
* Setting up files on the case management system
* Instructing credit hire companies where necessary
* Monitoring credit hire claims
* Liaising with panel solicitors/file handlers
* Liaising with other parties involved (repairers, hire companies, police, witnesses, etc.)
* Providing updates and explaining legal documents where necessary
* Contacting clients for outstanding information and documentation
* Office administration (photocopying, scanning, incoming and outgoing posts etc.)
Skills needed
* Interest in accident managent, credit hire and personal injury claims
* Ability to deal with clients, third-party insurers, repairers, solicitors, engineers, and credit hire companies
* Knowledge of Microsoft Word, Outlook and the Internet, computer literate with strong typing skills
* Excellent
communication skills
and the ability to deal with clients in a friendly, professional manner over the telephone and in person
* Hindi and Urdu languages
* Benefits
* £23,000 – £30,000
* 21 annual leaves plus bank holidays
* Pension
*
Hours:
Monday to Thursday: 9 am to 5.30 pm, Friday: 9 am to 5:00 pm
Title: Urdu Speaker Claim Handler
Company: Easy Claim Ltd
Location: Stratford, England, UK
Category: Administrative/Clerical, Insurance
