Overview
Utility Services Representative Jobs in Chandler – Arizona – USA at City of Chandler, AZ
Salary:
$21.96 – $29.64 Hourly
Location :
Chandler, AZ
Job Type:
Full-time, Regular
Job Number:
2400362
Department:
Management Services
Division:
1245-UTILITY SERVICES
Opening Date:
03/21/2024
Closing Date:
3/31/2024 11:59 PM Arizona
FLSA:
Non-Exempt
Job Announcement
The City of Chandler Management Services Department is currently seeking qualified individuals interested in joining our team as a
Utility Services Representative
. The typical schedule for this position is Monday – Friday – 8:00 a.m. to 5:00 p.m.
Why work for Chandler?
•
Diverse and inclusive
environment
• Up to 8 hours
paid time off
annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid
sick leave
in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee
Wellness program
with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
• Free Tumbleweed Recreation Center membership
• Flexible schedule/
remote work options
(when available)
Who we are
The Utility Services Division, also known as Customer Service, provides a single point of contact for customers for utilities, billing and collecting user charges for the operation of the water, wastewater, and sanitation systems. This Division provides the highest quality of customer service possible in a walk in or call center setting.
Who we are looking for
Our new team member will have a passion for customer service,
teamwork
, and
collaboration
. We are looking for someone with experience in a call center environment answering a high volume of calls, the ability to analyze and determine proper account actions, and ability to work independently.
To view the complete job description, please .
Minimum qualifications
High School Diploma or GED; and
1 year of general clerical and customer service experience; or
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Desired qualifications
Preference will be given to applicants that have public sector customer service experience or utility services/billing experience.
Preference will be given to applicants with experience in a call center environment answering a high volume of calls.
Course work in math or other business applications.
Experience with Microsoft office software and multi-line phone systems.
The position available is regular full-time position and is subject to a six (6) month probationary period. A register of qualified candidates will be active for four (4) mon…
Title: Utility Services Representative
Company: City of Chandler, AZ
Location: Chandler – Arizona – USA
Category: Customer Service/HelpDesk, Administrative/Clerical
