Overview
Veterinary Receptionist – Client Service Representative Jobs in Marietta, GA at Beyond Pets Animal Hospital
Medical Associates of Erie is currently seeking a full time Front Desk Receptionist for a busy Physician Practice.
MAIN DUTIES AND RESPONSIBILITY:
Check voicemail line in the morning and retrieve messages
Welcomes and greets all patients and visitors
Answers phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Schedule patient appointments, make reminder calls, call patients who missed their appointments (no shows)
Responsible for keeping the reception area clean and organized
Facilitates patient flow by notifying physician of patients’ arrival and communicating with patients and clinical staff of unforeseen service delays
”Check in” patients as they arrive in a courteous manner. Responds to patient inquires in a professional and respectful manner.
Registers new patients and updates existing patient demographics by collecting detailed patient information
Verifies patient’s address, phone, insurance and email address each visit
Collection of patient balances for services provided (co-pay, prior balances etc)
Copy insurance cards
Verify patient insurance eligibility prior to patient appointments
Reconcile daily payments at the end of the day
Protects patient confidentiality by making sure PHI is secured; not leaving PHI in plain sight of patients/visitors and logging off computer before leaving it unattended
All other duties as assigned
Qualifications: High School Diploma or GED
Skills/Knowledge:
High School or GED
Previous experience in an office setting
Knowledge of clinical procedures and medical terminology
Basic word, excel
Telephone etiquette/customer service skills
Previous scheduling experience using an electronic scheduling system/electronic health record preferred
Basic computer skills
Enhanced benefits include Highmark Blue Cross/Blue Shield Health Insurance starting at only $55 a month. Life insurance and AD & D insurance provided to full time employees at no cost. The health system also offers an excellent 403b retirement plan with an employer match.
EEO/AA/M/F/Vets/Disabled
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Ability to Relocate:
Meadville, PA: Relocate before starting work (Required)
Work Location: In person
Title: Veterinary Receptionist – Client Service Representative
Company: Beyond Pets Animal Hospital
Location: Marietta, GA
