Overview
Veterinary Receptionist – Sanford, FL Jobs in Sanford, FL at Integrative Animal Hospital of Central Florida
Full Job Description
Who we are:
Are you passionate about animal care and seeking a fulfilling role in a dynamic environment? Look no further! Integrative Animal Hospital of Central Florida in Sanford, FL, is on the hunt for a dedicated and compassionate Receptionist to bolster our exceptional team.
About Us:
At Integrative Animal Hospital of Central Florida, we’re dedicated to nurturing the deep bonds between pet owners and their cherished companions. With a steadfast commitment to excellence, we cultivate an interactive, stimulating, and fulfilling workplace environment. Our dynamic facility serves cats, dogs, and exotic pets, seamlessly blending Eastern and Western medical practices, including holistic and rehabilitation services. We passionately believe in providing every animal with compassionate care throughout every check-up, procedure, or stay.
Responsibilities:
Open the practice as directed and set up for the morning.
Close the practice for the evening as directed.
Clean and tidy all public areas, including the front desk, reception area, waiting area, office, public bathroom, and exam rooms.
Welcome clients and patients warmly, ensuring their comfort during their visit. Greet clients, offer coffee, and guide them to the waiting area. Keep the magazine selection updated.
Answer incoming calls using proper etiquette. Screen calls for other team members, handle routine inquiries about veterinary services, and offer to send hospital brochures to potential clients. Provide basic advice on animal care and treatment within hospital policies.
Prepare for appointments by retrieving client records and necessary forms in advance. Complete required forms such as new client forms, patient visit forms, consent forms, estimates, and payment agreements.
Handle emergencies following clinic policies, referring clients for immediate treatment of their animals. Assess the nature of injuries/illnesses and reassure distressed pet owners.
Adhere to hospital policies for patient admittance, checking immunization/test status, and recommending updates to clients.
Notify doctors of patient arrivals and relay all necessary information to them and technicians.
Skills and Abilities:
Possession of strong organizational skills.
Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.
Gain knowledge of our hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient’s condition, and compiling and submitting data on patients treated.
Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Requires strong client service skills. Personal contacts are with animal owners affected by a variety of problems, visitors and other healthcare team members. Considerable tact and diplomacy are required. Must accurately relay owner’s account of the medical complaint(s) for the animal(s) involved to the healthcare team members who will be …
Title: Veterinary Receptionist – Sanford, FL
Company: Integrative Animal Hospital of Central Florida
Location: Sanford, FL
Category:
