Overview
VIP Front Office Coordinator Jobs in Jupiter, FL at MyCare Medical
Title: VIP Front Office Coordinator
Company: MyCare Medical
Location: Jupiter, FL
Job Summary
Greets patients and clinic visitors in person and on phone in a friendly manner, directs to the appropriate location, and provides general information about the office and front desk activities which include receptionist, check-in, check out, referral coordinator duties.
Job Responsibilities
Phones efficiently answered and with proper etiquette. Phone calls directed to proper area. Conversations documented in patients medical records. Updates patient information in computer. Schedules new patients, verifies insurance, fills out proper forms to set up new patient file and prepares file labels.
Medical insurance verified for all appointments (at least one day prior to service) and walk-in patients.
Super bill prepared when patient arrives for appointment. Reviews physician notes with Super bill to ensure everything is indicated.
Collects insurance information and updates personal data in patients file.
Collects and post fees in computer system and manual payment list, prepares and balances daily financial registers and submits all forms and fees to the financial department.
Maintains and report statistics as required. (e.g. Office visit recap, insurance tracking)
Forms and office supplies required for front desk activities are maintained.
Monitors patient wait time and ensure physician on time schedule. Prioritize appointment versus walk-in. Assists in pulling chart for walk-in patients.
Provides patients the proper documentation for quick referrals using preferred network.
Ensures patients leaves with all necessary forms and paperwork. (eg receipt of visit, lab requisition, prescription(if not e-prescribed), etc.)
Schedules office visits, follow up appointments after patient see their physician, appointments for studies, calls and confirms the next days appointments. Follows up on missed appointments and may explain need and value of returning for follow up care to the patient.
All follow up appointment detailed in the note section of scheduling system. (eg. Lab results)
Respects and maintains privacy and dignity of patients to assure client confidentiality at all times.
Assures there is always presence at the front desk to check-on or check-out patients.
Job Qualifications
High School Graduate.
Experience in typing and data entry
Basic arithmetic skills.
Concierge Medical experience is preferred
One year experience in a medical office
Abilities Required
Basic medical terminology
Visual and aural acuity to detect patients condition
Good physical and mental health
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Jupiter, FL 33458: Reliably commute or planning to relocate before starting work (Required)
Experience:
Microsoft Office: 1 year (Required)
Administrative experience: 1 year (Required)
Concierge: 1 year (Required)
Patient care: 1 year (Required)
Benefits
Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
FSA and Life Assistance Program (EAP)
401(k) Retirement Plan
Health Advocacy, Travel Assistance, and My Secure Advantage
PTO Accrual and Holidays
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