Overview
Virtual Reservationist Jobs in Dallas, Texas, USA at LoveBound Destination Co
Position: Virtual Flight Reservationist
Love Bound Destinations is seeking a passionate Virtual Flight Reservationist to become an integral part of our team. This crucial role involves coordinating flight arrangements for our clients, ensuring a personalized and smooth travel experience that meets their unique preferences and requirements.
The ideal candidate is a dynamic individual with outstanding organizational skills, a keen attention to detail, and the ability to communicate effectively in both written and verbal formats.
Responsibilities:
Flight Bookings: Manage inquiries and bookings for flights via phone, email, and our website, ensuring a smooth and efficient reservation process for our clients.
Travel Coordination: Work closely with clients to understand their travel needs and preferences, offering flight options that best match their schedule and budget.
Airline Liaison: Develop and maintain strong relationships with airlines to secure competitive fares and provide the best travel options to our clients.
Itinerary Management: Assist in the creation of detailed travel itineraries, ensuring flight schedules align with clients’ overall travel plans and preferences.
Special Requests Handling: Coordinate with airlines to accommodate special requests, such as seat preferences, meal requirements, and assistance for travelers with special needs.
Travel Documentation: Guide clients through the requirements for travel documentation, including visas and passports, ensuring they are prepared for their journey.
Feedback and Quality Improvement: Solicit feedback from clients post-travel to assess their satisfaction and identify areas for service improvement.
Requirements:
High school diploma is required; further education in hospitality, travel, or a related field is preferred.
Strong organizational, communication, and time-management skills.
Demonstrated ability to work in a dynamic environment.
A positive, high-energy attitude with a focus on customer satisfaction.
Problem-solving skills and meticulous attention to detail.
Knowledge of hotel booking software and proficiency in Microsoft Office Suite.
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Title: Virtual Reservationist
Company: LoveBound Destination Co
Location: Dallas, Texas, USA
Category: Customer Service/HelpDesk (Customer Service Rep), Administrative/Clerical
