Overview
Volunteer Administrator Jobs in Wolverhampton, England, United Kingdom at The Women & Families Resource Centre
Title: Volunteer Administrator
Company: The Women & Families Resource Centre
Location: Wolverhampton, England, United Kingdom
Are you organised, friendly and passionate about supporting families in need? The Women & Families Resource Centre (WFRC) is looking for a dedicated Volunteer Administrator to support our Baby Bank and wider services. This is an excellent opportunity to gain valuable administration experience while helping women, children and families across Wolverhampton. Whether you're looking to build your CV, gain office experience, return to work or simply give back to your local community, we'd love to hear from you.
Main Duties & Responsibilities
- Reception
- To welcome clients and other visitors in person or on the telephone.
- To answer the telephone and pass on messages to other WFRC staff and volunteers as well as signpost to other organisations where appropriate.
- To assist the Office Manager to make reservations for and be the first point of contact for WFRC’s Chat group, events & other activities. To keep a record of all interested clients and send out relevant literature.
- To assist with the purchasing and control of domestic matters, stationery, kitchen supplies and office equipment as requested by the Office Manager.
- Undertake administrative duties to support WFRC Services.
- To take the post to the central post office at the end of each day.
- Befriending/ Counselling Service
- To deal with referrals to and reservations for the WFRC befriending service.
- To send out relevant information to new and existing service users.
- To update the Charity Log contact database for all support Services (including collating reports) as requested by the Office Manager
- General
- To take minutes of meetings and circulate to attendees.
- To maintain a welcoming, warm and professional manner when communicating with service users or clients, volunteers, colleagues, trustees, visiting Health & Social Services representatives and other professionals.
- To receive supervision from the Office Manager on a monthly basis or as otherwise directed.
- To provide general assistance with administration tasks such as mail merges and mass mail-outs.
- To Promote WFRC and its services via Twitter and Facebook.
- To be responsible for own safety at work and assist in ensuring a safe environment for all staff & volunteers of WFRC.
- To assist in ensuring that the organisation's Equal Opportunities, Health and Safety, Complaints and Confidentiality policies are implemented and to ensure any records kept comply with the requirements of the Data Protection Acts with regard to security and confidentiality.
- Any other duties on behalf of WFRC, which the Office Manager can reasonably and lawfully expect.
