Overview
Ward Receptionist Jobs in Bristol, England, United Kingdom at North Bristol NHS Trust
Title: Ward Receptionist
Company: North Bristol NHS Trust
Location: Bristol, England, United Kingdom
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North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) are working towards merging as one organisation from July 2026.
This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.
Should you join NBT as an employee prior to our organisations merging, your employment will be automatically transferred across to UHBW. Should your employment begin after our two Trusts merge, you will be employed directly by UHBW and therefore UHBW terms and conditions of service will apply
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
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Job Overview
Come and work with the friendly 34AB team! we are a well diverse team. Join our hyper acute stroke and Neurology unit, working across both wards A & B a dynamic and diverse and supportive environment , where everyday brings opportunities to learn grow and make a real difference in patients lives.
Main duties of the job
- To deal with external/internal enquiries in a courteous and efficient manner
- To be aware of patient confidentiality at all times
- To carry out the filing of medical notes
- To carry out the photocopying of case notes when required
- To carry out the scanning of case notes when required
- To deal with the any phone enquiries when required
- To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
- To work under standard operating procedures (SOP’S)
- To carry out admin work in a ward environment; including, filing, open post, updating spreadsheets with patients information, booking transport and follow up appointments.
- Being the first friendly face visitors see when arriving on the ward.
- Communicating with the multi-disciplinary team.
- Previous experience of working with Microsoft Excel, Word, and Outlook is a must, CareFlow experience will be an advantage although training will be provided.
- Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
Working for our organisation
You will be located on 34AB, a busy hyper acute stroke and neurology within the Brunel Building at Southmead Hospital.
Detailed Job Description And Main Responsibilities
- To deal with external/internal enquiries in a courteous and efficient manner
- To be aware of patient confidentiality at all times
- To carry out the filing of medical notes
- To carry out the photocopying of case notes when required
- To carry out the scanning of case notes when required
- To deal with the any phone enquiries when required
- To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
- To work under standard operating procedures (SOP’S)
- To carry out admin work in a ward environment; including, filing, open post, updating spreadsheets with patients information, booking transport and follow up appointments.
- Being the first friendly face visitors see when arriving on the ward.
- Communicating with the multi-disciplinary team.
- Previous experience of working with Microsoft Excel, Word, and Outlook is a must, CareFlow experience will be an advantage although training will be provided.
- Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.
Person specification
Essential criteria
- GCSE in Maths and English
- Keyboard skills
- Good communication skills
- Ability to develop good working relationships
Desirable criteria
- Experience within NHS or similar setting
Essential criteria
- Able to work flexibly to meet the needs of the service
Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
