Overview
Warranty Admin – Automotive Dealership Jobs in Baltimore, Maryland, USA at Bob Bell Automotive
Warranty Admin – Busy Automotive Dealership
5 days ago Be among the first 25 applicants
We are looking for a Warranty Clerk/Administrator for our busy Service Center!
Experience is a plus!Salary commensurate with experience.
Responsibilities
Processes all warranty repair orders and submit claims to the manufacturer on a timely basis.
Maintains warranty receivables schedule.
Work closely and effectively with the team of technicians, service writers, and supervisors.
Communicate with Service Advisors to define the scope of a warranty claim.
Inspect all warranty paperwork to ensure proper documentation and to verify criteria.
Reconcile all warranty receivables and work with the accounting department to obtain payments.
Keep track of all services and customer records as required by the manufacturer.
Stays abreast of all factory recalls, announcements, and procedure.
Stays up to date on all manufacturing warranty training.
Understands manufacturer’s warranty and policy manual.
Reviews warranty dashboard on a daily/weekly basis.
Stays up to date on all prior approval limits/programs.
Pull daily claim report for review of paid claims.
Submit all requested documentation to manufacture when requested.
Input all applicable labor operation codes, failure codes, condition codes and all other administrative data required on repair orders.
Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery.
Review all returned/rejected warranty claims and prepare the repair orders for immediate resubmission.
Maintain all records of claims submitted, returned/rejected, paid and their current status.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers immediately.
Qualifications
Warranty experience required,
Attention to detail
Ability to work well with others and be part of a team
Proficiency Microsoft Office, CDK
General accounting knowledge preferred
Valid driver’s license and clean driving record
Benefits
Medical and Prescription Drug Plans
Health Savings Account (HSA) Eligibility
Dental and Vision Plans
401K
Disability and Life Insurance
We have 6 dealerships in the greater Baltimore, Maryland area!
Employee Car Purchase Program
Career Progression
Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function Other
Industries Retail Motor Vehicles
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Title: Warranty Admin – Automotive Dealership
Company: Bob Bell Automotive
Location: Baltimore, Maryland, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry, Admin Assistant, Clerical)
