Overview
Windows Scheduling Coordinator Jobs in United States at STORM SMART BUILDING SYSTEMS LLC
Full Job Description
About Us
Storm Smart is one of the largest manufacturers of storm protection products in the Americas. We have a long list of accomplishments including being recognized by Inc. Magazine as one of the fastest growing privately held corporations in North America.
Since our start in 1996, we have helped more than 90,000 homeowners increase the value of their property by making their homes both safer from storms and more energy efficient. We continue to revolutionize the storm protection industry powered by the most talented people with unwavering drive to be the best.
Our incredible growth has created an exciting opportunity for experienced and successful shutter installers for the Southwest Florida area. We seek motivated individuals for our roles that have an interest in both contributing to growing the company as well as their personal careers as our growth facilitates several advancement opportunities.
We are looking for a Scheduling Coordinator to join our team
Essential Functions
Managing multiple jobs
Submit permit applications to different County’s /Municipalities online
Assist with scheduling Shutter/Window Inspections with customers, NOCs
Cross trains within department for back up
Contacts and communicates with HOAs for enforced rules of each specific community
Maintains communication with the association members/owners
Performs other related duties as assigned
Receives incoming calls from customers requesting service
Calls customers to schedule service appointments
Creates service tickets using Sales Force
Creates service appointments using Sales Force
Schedules service technicians to complete jobs
Creates Warranty Service tickets to installers
Monitors service technicians’ completion of jobs assigned
Follows up with service technicians up to 24 hours after the scheduling
Re-Schedule service appointments as needed or required
Invoices service appointments that are completed
Processes payments using Swipe Simple
Responds to [email protected] and Webcase requests
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills
Must have excellent written and verbal communication skills.
Able to analyze and solve problems as they arise.
High School diploma or equivalent
One to three years of office experience
Proficient with computers and technology
Must have excellent people and customer service skills
Self-motivated, self-starter, sense of urgency, personable, energetic, dependable, honest, and thorough
Ability to work in a positive manner with other associates within cell areas and develop and maintain strong working relationships across teams and disciplines
Required Education/Experience
High school diploma
One to two years of related experience
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical …
Title: Windows Scheduling Coordinator
Company: STORM SMART BUILDING SYSTEMS LLC
Location: United States
Category:
