Workplace Engineer

Company Description

Tessenderlo Group (Euronext: TESB) is an industrial group that is a global leader in many different sectors, including agriculture, valorizing bio-residuals, energy, and providing industrial solutions with a focus on water. The group employs more than 4,800 people, we are a leader in most of the markets in which we operate, and we recorded a consolidated revenue of 2.1 billion EUR in 2021.

Every Molecule Counts – Our group’s conviction, “Every Molecule Counts”, conveys our shared optimism about the potential of our planet and its people. We believe in the power of smart industry to create a positive impact. Whatever we do, we seek to further valorize the resources at our disposal. This counts just as much for the end products we make, which we constantly optimize, as it does for the by-products from our processes, which we consistently seek to repurpose as best we can, respecting the planet and its resources.

We Make it Count – As an international company with Belgian roots, Tessenderlo Group promotes personal and local entrepreneurship, creating opportunities for all of our employees to take on challenging roles and real responsibilities. On top of this, our people are encouraged to further develop their competencies through regular training initiatives, and they are rewarded with competitive compensation and benefits packages. More information can be found at www.tessenderlo.com.

Job Description

To help build out, maintain, and troubleshoot our rapidly expanding infrastructure, we are looking for a Workplace Engineer. Together with a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security, you:

Manage and monitor all installed Windows systems and the Microsoft 365 platform, ensuring the highest levels of systems and workplace availability.

Install, configure, test and maintain operating systems, application software and system management tools, as Microsoft Endpoint Manager (MS Intune)

Develop documentation and procedures for your colleagues at service desk and in the different entities.

Design, build, maintain and monitor the infrastructure components.

Provide 3rd level application support for our internal client base.

Report on application deployment progress and baseline compliance.

Incident, request and problem management.

Apply standard operating procedures and actively contribute to continuously improve operational processes.

Duty Support (24/7, on call every 5 weeks)

You report to the Hosting Team Lead.

Qualifications

Bachelors’ degree in Computer Science, Engineering or Equivalence by experience.

Proven working experience in installing, configuring and troubleshooting:

Microsoft Windows Server/Azure & Client OS/O365

GUI Admin – Domain Controller (AD/GPO/ADFS/etc.)

PowerShell – Command Line

Solid experience in the administration and performance tuning of application stacks

Experience, preferably in Azure (Office 365)

Minimum 3 years’ experience in a Windows end-user environment.

Experience with deployment of Win10-11 (OS/upgrade/etc.).

Experience with third parties for workstation, i.e. BitLocker, Bios management, Conditional Access (MFA), Mobile Device Management (MAM & MDM), etc.

MS Intune experience including baseline management and custom reporting.

Operational knowledge, Advanced Installer, PowerShell, MSI and other packaging/scripting technologies.

Good knowledge of IT Security Principals and overall understanding of IT Service Management.

Excellent problem-solving skills and ability to do in-depth troubleshooting of application issues, i.e. MSI technology, read and understand installation logfiles, etc.

Sufficient knowledge of the common office applications to be able to deliver application support to end-users.

Customer-oriented team player with good communication skills in Dutch-English or French-English, both written and verbally.

With your proactive approach, you keep on spotting opportunities for simplification and automation.

Willing to travel occasionally (max. 1-3 weeks/year) within Europe.

Additional Information

Our offer:
A role with a wide variety of different activities;

A rewarding learning experience in the Azure & Microsoft hybrid environment;

In a collaborative and caring environment with great colleagues;

And a competitive salary offer…

If you want to participate in a meaningful industrial group: https://www.tessenderlo.com/en/about-us/every-molecule-counts.