Overview
Workplace Service Coordinator Jobs in Bellevue – Washington – USA at Knewin
Job Details:
Lead Stack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.
Title:
Workplace Service Coordinator
Job :SFDCJP
Location:
Bellevue, WA
Pay Rate: $20.00-$29.00/Hour on W2
Duration:8-9 months +
Must have Skills:
Can- do attitude with greatproblem solvingskills
Excellentmultitaskingskills
Concierge level of customer service
Reliable – Excellent Time & Attendence and time management skills
Self driven
The Workplace Services Sr. Coordinator will report to the Manager, Office Services for the Bellevue and Seattle campus. The person in this role is the face of ***, providing that essential first impression to our guests and serving as a constant resource for our employees. This role consists of multi-faceted responsibilities with a high emphasis on customer service & workplace best practices to creatively support ***’s efforts to extend its uniquecompany cultureand employee experience.
Additional skill sets include a strong customer service mindset, conscientious, strong interpersonal skills,analytical skills, meticulousness,innovationand agility to execute on multiple initiatives. The WPS Sr. Coordinator must demonstrate proven success in adynamicandfast-paced environmentwith highcommunication skills.
Responsibilities:
* Deliver aguest experiencethat is unique and brings the
*** brand to life
* Handle all guest and employee interactions with the highest level of hospitality andprofessionalism, ensuring we are always managing expectations
* Accommodate special requests whenever possible and resolve all customer inquiries, issues, or complaints promptly and graciously
* Ensure the reception area and customer-facing conference rooms are properly displayed and show-ready; requesting facilities support via the ticketing system as needed
* Serve as an information hub for our staff on a daily basis
* Maintain a presence on Slack, sending periodic reminders
* Update our Hub Slack channel to ensure that new employees are added weekly
* Maintain and update team documents, playbooks, and Guest Services Tools
* Identify and respond to service gaps, misses, and problems with a focus on both theguest experienceandcontinuous improvement
* Fully understand global expectations around the front desk operations, including greeting of clients, badges, visiting employees, stickers, hospitality services, and providing a concierge level of service to employees and guests
* Train and coach new Guest Services Employees, Interns, and Contractors to deliver the highest level of hospitality and customer service at the front desk
* Maintain an electronic inventory list of temporary access cards assigned to staff and vendors that ensures all cards are accounted for and returned daily; communicating lost or damaged cards to the security team for cancellation
* Work in tandem with our Workplace Shipping Specialist by maintaining and managing the onsite mailroom(s); implement check-in/out process, perform weekly audits, and supply ordering and organization
* Receive and maintain inventory incoming packages monthly from Fed Ex/UPS/Courier packages and notify/distribute to employees through the ticketing system
* Respond to cases through our…
Title: Workplace Service Coordinator
Company: Knewin
Location: Bellevue – Washington – USA
Category: Customer Service/HelpDesk, Administrative/Clerical
