Overview
Accommodation Coordinator Jobs in Wollongong, New South Wales, Australia at ConferenceNational
Title: Accommodation Coordinator
Company: ConferenceNational
Location: Wollongong, New South Wales, Australia
ConferenceNational has an energetic and driven team that has a strong focus on delivering a high level of service to both new and highly valued existing clients, many of whom have been with us for more than 10 years.
We are excited about finding our next Accommodation Coordinator to join this team.
This role is suitable for a dynamic and focused individual who is a strong communicator, good with systems and quick to learn. It’s a brilliant way to get your foot in the door for an exciting future career in the events and conference industry. Candidates with a degree and experience in Hospitality and/or the Travel industry are strongly encouraged to apply.
As the Accommodation Coordinator you will assist the Accommodation and Technology Services Director build and manage online delegate accommodation and registration booking forms for conferences and events and assisting conference delegates with accommodation enquiries.
This is a full-time role based in Wollongong, NSW. We would also consider part-time, school hours as well.
Role Responsibilities include:
- Provides support, including administration support, to the Accommodation and Technology Services Director
- Takes accommodation and registration calls within a help desk environment
- Builds and manages online delegate registration and accommodation booking forms via online software
- Manages group contracts, including attrition and release terms
- Manages and reconciles group rooming lists pre and post conference
- Generates invoices, assists with following up payment and reports on outstanding invoices
- Assists with ad hoc tasks and administration
Our ideal candidate…
- At least 2 years hotel reservations and/or travel agency experience
- Degree in hospitality, travel or event management
- Genuine interest in learning new skills and systems
- Excellent customer service, telephone etiquette and verbal and written communication skills
- Good computer and systems skills in,
- Microsoft office suite,
- online group booking systems in hotels/airlines/conferences
- Well organised individual with good admin skills, a great eye for detail and the ability to calmly manage multiple priorities
- A team player with a can-do attitude who shows initiative and takes steps to resolve challenges that arise
This is a great opportunity to join a boutique and growing team of events professionals and give flight to your career in the events industry! Hybrid working is an option for the right candidate after the completion of your probation period.
Submit your application letter together with your CV to [email protected]
