Overview
Admin Assistant Jobs in Scottsdale, AZ at Tailored In White
Full Job Description
Administrative Assistant
What this position is about:Under direction from the Shop Manager, the administrative assistant is the conductor of cross-functional team success, acting as the liaison between customers and team to ensure reasonable expectations, timely delivery, and quality product.
Who we are:Tailored in White is a luxury bridal alterations house that masters the art of fit, using our bride’s body as our canvas to reshape and rebuild the dress for a perfect fit that would make the Beyonce jealous. Working with some of the most couture dresses in our industry, our hand-finishing techniques and high attention to detail have proven to provide our clients with an amazing product and experience. We pride ourselves in educating our customers about the level of skill needed to give them the dress of their dreams, keeping our trade of tailoring alive, and using a portion of our proceeds to further education in tailoring with future generations. Our team is the heart of our business, and we are proud to cultivate a culture of teamwork, fun, and inclusivity.
What you bring to the table:
Excellent communications skills with customers and team members, using visual, written, and verbal communication
Understand the importance of a schedule – you spend hours on Pinterest and TikTok for bullet journal inspiration
Amazing organizational skills – we are particularly fond of color coding and alphabetizing
Previous experience in fast-paced and/or luxury environment, preferably in a client-facing role
Ability to use computer, tablet, and smartphone technologies and software with ease
A large sense of responsibility, understanding the importance of the dress on our bride’s big day and takes ownership of their part in the process
A keen eye for detail and a perfectionist character
An innovative approach to everyday processes, offering feedback and constantly looking to improve and simplify for the greater good of the team
Proactively seek feedback for performance and opportunities for growth
A day in the life of the Administrative Assistant:
Provide a luxury experience for all clients, acting as her best friend to give her honest advice and walking the bride through the process
Schedule fittings with the client, interacting face-to-face, via phone and text using the Tailored In White scheduling model
Thoroughly review alterations costs, contracts, and customer expectations with each client, educating our bride on the processes, procedures, and costs
Support Fitter with client pickup appointment, educating clients on alterations, how to use bustle, and getting ready walkthrough to prepare for wedding day
Recommend relevant accessories and services for clients including the day of services, preservation boxes, and other accessories.
Work directly with the leadership team, planning and organizing appointments and day-to-day project queues to ensure the team is working efficiently
Assist in altering gowns using couture hand sewing techniques, while staying within production guidelines
Deliver professionally altered garments by agreed-upon fitting dates and ensuring no dress is left behind
Pressing, steaming, spot-cleaning and quality checking garments
Help keep the store looking fresh
What you get:
We are a growing brand with lots of opportunities, actively promote from within, and value our team’s opinion on processes and company growt…
Title: Admin Assistant
Company: Tailored In White
Location: Scottsdale, AZ
Category:
