Admin Assistant

The Admin Assistant will provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes.

Key Accountabilities • To provide support to a team of claims handlers and other departments when required

• To adhere to client specific protocols and best practice
• To support delivery of consistently high levels of service and productivity
• To create accurate Claims Management System records
• Answer incoming calls
• Filing
• File management
• Accurately input claims
• Sort and dispatch the post
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Values

Working Hours

35 hours per week

Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool Office,

Experience, Skills and Qualifications • Previous admin experience

• Excellent IT skills including excel and inputting data accurately and efficiently
• Good communication skills, has the confidence and ability to speak verbally over the phone
• Organisational skills with the ability to manage own workload
• Has the ability to prioritise tasks

Contract Type Permanent

Area Corporate Risk and Advocacy

Sub Area Pre Lit RTA

Office Keoghs Liverpool St. Pauls Square

Closing Date 28 Mar 2023