Overview
Admin Assistant Jobs in Philippines at GoTeam
Title: Admin Assistant
Company: GoTeam
Location: Philippines
Admin Assistant (Up to PHP 30K | Work From Home | FREE AI Certification)
Anywhere in the Philippines | Work From Home | 6 AM–3 PM | Monday–Friday
ROLE OVERVIEW
As an Admin Assistant, you'll play a key role in ensuring seamless customer communications and efficient order management. You will handle customer calls and messages, maintaining a high level of responsiveness and clarity. Achieving customer satisfaction will be at the heart of your daily workflow, which involves checking messages regularly and following up on orders as needed. Working during the day shift, you'll engage remotely with teams to provide operational support, primarily focused on calling, data entry, and occasional order creation.
Your tasks will include monitoring customer feedback and reporting issues directly to respective departments, enhancing the customer experience through strategic feedback processes. You'll also learn and apply Mail Chimp for email marketing tasks and be encouraged to explore and implement sales strategies using Flex Catering.
You’re Likely a Strong Fit If You Have
- Proficiency in email and office software.
- Familiarity with MailChimp or similar email marketing tools.
- Ability to learn new software systems quickly (e.g., Flex Catering, Xact MCS Dropbox, Xero).
Strong Signals
- Previous experience in customer service or order processing roles.
- Excellent attention to detail and accuracy in data entry.
ABOUT THE CLIENT
An Australian-based, multi-site hospitality and specialty coffee organization that delivers premium cafe experiences and artisanal catering services for local communities. Known for high-volume service excellence and a commitment to locally sourced ingredients, offshore teams operate with structured administrative workflows, clear operational scopes, and predictable reporting cycles. This mature business model ensures a focus on delivery rigor and stable back-of-house support.
What This Role Gives You
Accelerate Your Personal Growth
- Company-provided laptop + second monitor
- Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
- Option to enroll up to 4 additional dependents via salary deduction
- ₱1M life insurance coverage
- Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility
- Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
- 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
- Salary loan access (post-regularization)
- Employee discounts, raffles, and Day-1 welcome gift
- Opportunity to win a trip to Bali through company programs
Live Your Purpose
- Join GoTeam Cares volunteer programs
- ₱10,000 referral bonus
- Monthly gratitude events, team dinners, and leadership talks
Your Family’s Benefits
- 24/7 financial, legal, and counseling support (up to 4 family members)
- Free telemedicine consultations
- Virtual family events and prize opportunities
Our Hiring Process
What Happens After You Click “Apply”
When you click “Apply,” you’ll be taken to Multiplai Interview Room.
Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.
What you’ll need:
- Stable internet connection
- Desktop or laptop
- Headset
You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.
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