Overview
Administrative Assistant – 26-11075 Jobs in Edmonton, Alberta, Canada at US Tech Solutions
Title: Administrative Assistant – 26-11075
Company: US Tech Solutions
Location: Edmonton, Alberta, Canada
Duration: 12 Months + Extension
Schedule-Timings: Monday to Friday; either 7:00 AM–3:00 PM, 8:00 AM–4:00 PM, or 9:00 AM–5:00 PM
Job Description:
The Operations Officer III with conversational French provides day-to-day operational support within a financial services environment. The role focuses on executing complex transactions, reviewing credit fulfillment documentation, issuing funds, and supporting internal partners while ensuring accuracy, compliance, and adherence to Service Level Agreements (SLAs).
Responsibilities:
• Execute complex transactions and overrides accurately and within established SLAs
• Review credit fulfillment documentation and process funding
• Escalate operational or processing issues to appropriate internal partners
• Support inbound and outbound requests from internal teams
• Analyze process drivers and identify root causes of operational issues
• Identify opportunities to improve service delivery and operational efficiency
• Maintain confidentiality and discretion when handling sensitive customer data
• Support process improvements, change initiatives, and ad-hoc requests
• Participate in daily team huddles and collaborate with team members
• Ensure compliance with internal policies, procedures, and regulatory standards
Experience:
• 2+ years of banking or financial services operations experience
• Experience working in SLA-driven, routine, and repetitive operational environments
• Proven ability to meet productivity and accuracy targets
Skillsets:
• Banking or financial services experience
• Strong attention to detail
• Experience meeting SLAs
• Proactive mindset with ability to thrive in repetitive work environments
• Good typing speed
• Strong written and verbal communication skills
• Ability to work effectively as a team player
Education:
• Post-secondary degree preferred
Additional Qualifications:
• Bilingual in English and French is an asset
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement:
By applying, you acknowledge that AI-assisted tools may be used during hiring.
Recruiter Details:
Name: Shubham Deep Gautam
Email: [email protected]
Internal ID: 26-11075
