Overview

Admin Assistant & Customer Service (Fresh Grad.) Contract – SU5 Shah Alam Jobs in Shah Alam, Selangor, Malaysia at Rentokil Initial

Title: Admin Assistant & Customer Service (Fresh Grad.) Contract – SU5 Shah Alam

Company: Rentokil Initial

Location: Shah Alam, Selangor, Malaysia

We are looking for a motivated, dynamic Service Planner, also known asAdmin Assistant & Customer Service (Fresh Grad.) 3 months Contractto join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In This Role You Will Be Responsible For

Plan customers’ service appointment and coordinate with service team to create optimal schedule

Ensure all data is input onto the in-house system accurately and efficiently

Follow up with service team to ensure no service backlogs

Analyse service team capacity data for service schedule improvement

Attend monthly stock take and prepare stock closing reports

Compile service reports and invoice to customer upon request

Prepare monthly reports

Requirements

The ideal candidate will possess:

Minimum Diploma/Degree holder in any field

Minimum 2 years experience in capacity analyses and service schedule

Good communication skills and has the ability to communicate fluently on the phone

Good planning and organisational skills with attention to details

Ability to priorities tasks with effective time management

Able to handle timelines without affecting quality of work

Customer-oriented

Result-driven

Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Contract for 3 months convertible to Permanent based on performance

Highly Desirable

Excellent attention to detail and negotiation skills

Ability to do multitasking job

Versatility to build rapport with people at all levels

Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage

Commercially focused acumen

Benefits

Rewards and Benefits

Attractive base salary

Out-patient

EPF, SOSCO & EIS

Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual’s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .

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