Overview
Admin Customer Care Representative Jobs in Hyattsville, MD at Ahold Delhaize USA
Admin/Front Desk Receptionist
About West Tennessee K9
Are you ready to make a difference and do something you love!! We are seeking a friendly, organized, and dependable Admin/Front Desk Receptionist to be the first point of contact at our dog training facility. This role is essential to ensuring a smooth and welcoming experience for our clients, while also supporting the day-to-day administrative needs of our team.
West Tennessee K9 is a dog training business dedicated to helping both dogs, and their owners navigate the challenges of life. Dog training is more than teaching a dog to sit, stay, lay down, and come. Dog training is about leadership and relationships. We keep everything super simple and easy to understand. Our primary goal is to help people, and by doing this, we help dogs.
We are looking for the right person to join our team. We pride ourselves in maintaining a clean, safe, calm, quiet, peaceful environment for the dogs, clients, and staff.
Position hours are 8:45am-5:15pm Monday – Friday.
Summary of Essential Job Functions:
Greeting clients and their dogs with warmth and professionalism
Daily dog check ins and pick ups
Including handling dogs
Keep our database, Gingr, up to date
Client records
Dog records
Vaccination info
Prep dogs for go home sessions
Ensuring all belongings are sent home and printing out certificates
Keep the front desk and lobby areas clean, organized, and welcoming
Support visitors and give client tours
Provides administrative support to ensure efficient operation of office
Address and resolve client concerns or route them to the appropriate team member
Carries out administrative duties such as filing, typing, copying, binding, scanning, etc
Completes operational requirements, by booking boarding, daycare, and scheduling follow up sessions
Exhibits polite and professional communication via phone, e-mail, and mail
Supports the team by performing tasks related to organization and strong communication
Sales of retail materials
Be fully proficient in using both Square and Gingr systems
Maintains supplies inventory, by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
Requirements to Succeed:
Must be at least 18 years of age or older
High School Diploma or equivalent required
Professional references
Reliable transportation
Willing to follow protocols and procedures
Being able to closely follow schedules
Strong computer skills
Excellent communication skills (both written and verbal)
Must have a positive attitude and calm nature
Comfortable and confident working in an environment with dogs of all breeds and sizes
What We Offer:
Competitive pay based on experience
Full time schedule
Paid time off
Holiday Pay
Family friendly environment
Supportive and fun team
We are an equal opportunity employer.
If you have ever wondered what the ins and outs of a training facility is this is the perfect position for you! ​​If you want to come play with dogs, this isn’t the job for you. We have strict protocols in place to make sure these pups go home much better than they came in.
Job Type: Full-time
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Are you at least 18 years or older?
What is a good phone number?
What is a good email?
Have you ever been convicted, pled guilty, or pled no contest to a felony or misdemeanor?
If you were referred to this job by a current employee, please indicate who referred you (please list one employee only. If N/A, leave blank.
Education:
High school or equivalent (Preferred)
Ability to Commute:
Cordova, TN 38018 (Required)
Work Location: In person
Title: Admin Customer Care Representative
Company: Ahold Delhaize USA
Location: Hyattsville, MD
