Overview
Admin Officer (Kota Kinabalu) Jobs in Kota Kinabalu, Sabah, Malaysia at Multi Cargo Express Sdn Bhd
Title: Admin Officer (Kota Kinabalu)
Company: Multi Cargo Express Sdn Bhd
Location: Kota Kinabalu, Sabah, Malaysia
Job Responsibility
Monitor and maintain the quality of daily operational tasks and processes to minimize errors.
Conduct thorough investigations of parcel-related issues using CCTV footage and relevant tools.
Respond promptly and professionally to tickets and customer inquiries.
Record and analyze operational abnormalities to identify trends and areas for improvement.
Manage and support customer platforms including Shopee SEA/CB/AIR, Tmall, and Lazada CB.
Collaborate with cross-functional teams to resolve issues and enhance operational performance.
Maintain accurate documentation of all investigations and corrective actions taken.
Â
Working Days
: 6 Days / Week
Working Hour:
09:00 â 17:30 (1hrs breaktime)
Location
: Kota Kinabalu, Sabah
Job Requirements
Good communication skills in English & Bahasa Malaysia
Fresh graduates are also encouraged to apply
Bachelor’s Degree or Diploma in Business Administration, Operations Management, Analytics, or a related field.
Experience working in the logistics industry will be an added advantage.
Proficiency in using Microsoft Office Suite (Excel, PowerPoint).
Strong analytical mindset with the ability to dissect complex problems and identify root causes.
Excellent communication skills to convey findings, insights, and suggestions effectively.
Detail-oriented approach with a commitment to producing accurate and reliable reports.
Willing to work on rotational shift arrangement.
Job Benefits
Insurance
Annual Leave
Medical Leave
Career Development
