Overview

Administration Clerk Jobs in Puckapunyal, Victoria, Australia at Ventia

Title: Administration Clerk

Company: Ventia

Location: Puckapunyal, Victoria, Australia

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.In partnership with the Australia Defence Force, we are seeking anAdministration/Ration Clerkto join the team atPuckapunyal, located 10km west of Seymour.

Reporting to the Operational Services Coordinator, this full time role will see you act as the point of contact for Defence Services supporting Accommodation & Housekeeping bookings and Hospitality & Catering food service requests.

You will be responsible for accommodation and rationing administrative tasking. This will involve regular communication with the Operational Services Coordinator, accommodation team and Catering Manager and/or Head ChefYour close association with accommodation bookings will support your food service numbers.

What You’ll Be Doing

Supporting Living Services by consistently delivering a friendly, helpful and professional service to all customers.

Review Ration requests via Power BI and SAP to ensure all information is processed as required and on time.

Liaise with the BSSC for information regarding ration orders and associated activities.

Review customer requests and amendments daily, ensuring concerns are investigated and customers receive a professional response in a timely manner.

Review gaps in the communication of ration information and identify potential risks that may impact service delivery.

Compile ration plans into individual messes utillising customer requests / amendments and present in a logical format.

Enter all camp style accommodation (NSL) bookings and support the accommodation team with transit accommodation bookings and cleaning schedules.

Conduct cleaning inspections for all pre and post NSL bookings.

Liaise with all customers providing timely responses for NSL bookings.

Skills And Experience

Hospitality and Catering experience preferable but not essential.

Experience coordinating food service delivery in large commercial kitchens, preferable but not essential.

Computer literate – sound working knowledge of Microsoft Office Suite, SAP.

Knowledge or understanding of Defence Force operations, systems and functions desirable.

Enthusiasm and commitment to high standards of customer service.

Strong planning and organisation skills and proven experience in collaborative and consultative processes at a professional level, with attention to detail.

Demonstrated interpersonal communication skills and the ability to work as a member of a team.

Ability to work flexibly and adaptively in a complex environment with multiple stakeholders.

Ability to interpret data with accuracy and detail for meal numbers and accommodation bookings.

What We Offer You

Ventia have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more, we also offer the following:

A flexible, supportive and inclusive work environment where you matter.

We take our people’s careers seriously, helping them to learn and grow.

There’s nothing more important to us than keeping our people and the public safe.

We look after each other and foster our people’s wellbeing.

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organis…

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