Overview
Administration – Executive Jobs in Singapore – Singapore at Singapore Indian Fine Arts Society, The
This position is responsible for Administration activities relating activities of the Teaching function of SIFAS.
ROLES &
RESPONSIBILITIES
– Ensure and validate the authenticity of complete studentship/membership related data on Ecole at all times
– ** Customer Service Management **-Face of SIFAS at Academy office counter – Handling calls, enquiry mails and end to end customer service management
– ** Student management**:
– Processing forms such as Breaks, withdrawals, DC, change of class, change of tutor, additional discipline etc. with an aim to provide pleasing experience to customers.
– ** Enquiry Management **- Daily clearance of admin mailbox, documenting daily enquiries into Enquiry Management in Ecole.
– ** Daily reporting**:
– ** Preparation of Reports**:
– Preparation of monthly student/member headcount reports, enquiry management reports and any other adhoc reports on need basis
– Managing VIKASA programme on saturdays
– General announcements on student processes, Surveys and feedback
– Undertake need based initiatives and projects as directed by the
senior management
of SIFAS
JOB SPECIFICATIONS
– Proactive mind set
– Analytical, consistent, decision-making and management skills
– Prior Experience in Customer Service Management
–
Ability to
organise and complete all the activities within a limited time duration
– Excellent written and verbal
communication
– Quick turnaround time on response to calls, mails, enquiries, processing forms, reports and system updates
–
Ability to
look at the past events and plan accordingly to ensure smooth operations
– Proficiency in MS Excel
Experience working
in a school will be added advantage.
Title: Administration – Executive
Company: Singapore Indian Fine Arts Society, The
Location: Singapore – Singapore
Category: Administrative/Clerical, Management
