Overview
Administrative Assistant Jobs in Arlington, VA at Gates Hudson
Title: Administrative Assistant
Company: Gates Hudson
Location: Arlington, VA
Gates Hudson is seeking a detail-oriented Accounts Receivable (A/R) and Resident Administrator with experience in property management or administrative support. This role is primarily responsible for supporting property operations through accurate A/R processing, ledger maintenance, and financial recordkeeping, while also providing professional and empathetic resident support.
This position will assist the Property Manager with day-to-day administrative and financial functions, ensuring the accuracy of resident ledgers, rent collections tracking, and reporting. The ideal candidate is organized, service-oriented, and comfortable working with financial data in a fast-paced property management environment.
Responsibilities
- ***Provide support for VA and DC***
- Maintain and reconcile resident ledgers, ensuring accuracy of charges, payments, adjustments, and credits
- Process and post rent payments, fees, and miscellaneous charges in property management software
- Monitor delinquency reports and assist with rent collection follow-up in coordination with the Property Manager
- Prepare and distribute A/R aging reports, delinquency summaries, and ledger reports as needed
- Research and resolve ledger discrepancies, payment issues, and resident account inquiries
- Maintain accurate resident files, financial records, and supporting documentation in compliance with company standards
- Assist with compliance documentation, including Fair Housing and county-required records
- Perform general administrative duties including filing, scanning, copying, and records retention
- Manage phone calls, emails, and correspondence related to resident accounts and billing questions
- Maintain confidentiality of resident financial and operational information
Qualifications
- High School Diploma required; additional education in accounting, finance, or business preferred
- 1–2 years of experience in accounts receivable, property management, or administrative/financial support
- Strong understanding of ledgers, account reconciliation, and basic accounting principles
- Excellent organizational, communication, and time management skills
- Detail-oriented with strong analytical and problem-solving abilities
- Proficient in Microsoft Office (especially Excel) and property management software
- Professional, compassionate, and resident-focused demeanor
- Valid driver’s license required
