Administrative Assistant

Overview

Administrative Assistant Jobs in Cardiff, Wales, United Kingdom at Pro Sports Medicine

Title: Administrative Assistant

Company: Pro Sports Medicine

Location: Cardiff, Wales, United Kingdom

Pro Sports Medicine has been providing top-tier healthcare since 2008. Renowned for delivering the same level of care offered to elite athletes, Pro Sports Medicine is the premier Physiotherapy & Sports Injury clinic in Cardiff. We are based in Llanishen, Cardiff, as well as private physiotherapy, podiatry, sports massage and injury rehabilitation, we offer a range of specialist sports medicine, orthopaedic consultation and diagnostic services. We are proud to be registered with Health Inspectorate Wales.

Role Description

Pro Sports Medicine are looking to recruit an administrative assistant to join our fast-growing, physiotherapy and sports medicine clinic. The ideal candidate is efficient and organised, detail-oriented, and skilled in developing and maintaining workplace and customer relationships.

This is a part-time, on-site role for an Administrative Assistant located in Cardiff. The Administrative Assistant will be responsible for performing clerical duties, supporting executive staff with administrative tasks, answering and managing phone calls, and ensuring effective communication within the office. The role requires a high level of organization and attention to detail to maintain smooth office operations.

Administrative Assistant Job Responsibilities:

 Provide administrative support to practice manager to ensure efficient clinic operations.

 Maintain accurate patient data on our software system, Cliniko.

 Answers phone calls and directs callers to appropriate personnel, schedules appointments, invoicing patients

and third parties (insurance companies).

 Responds to emails and other digital queries and correspondence.

 Manages calendars for clinicians.

 Operates and maintains office equipment, including printers and scanners

 Works closely with other administrative staff and supports other colleagues as needed.

 Works with sensitive information with discretion to maintain confidentiality and security and ensure

compliance with privacy policies and regulations.

 Presents a positive and professional image for the organisation.

Work Hours:

 Contracted hours 15-20 hours per week, with pro-rata holiday pay. Salary £11.50 per hour

Administrative Assistant Skills:

 Digital literacy

 Familiarity with standard office platforms, such as Microsoft Word

 Data management and entry skills, including the ability to maintain filing systems

 Accurate record keeping

 Written communication skills

 Time management, multitasking, and flexibility

 Organisational skills

 Accuracy and attention to detail

 Supply management and inventory control

 Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette

 Ability to work well independently and in collaboration with others

Previous Experience:

 Past administrative experience in an office/clinic setting

To apply, please send a covering letter and email to Joanne Nicholls, [email protected]