Overview
Administrative Assistant Jobs in Edmonton, Alberta, Canada at Groupex Canada
Title: Administrative Assistant
Company: Groupex Canada
Location: Edmonton, Alberta, Canada
The Role
The Administrative Assistant plays a crucial role in supporting the efficient operation of the general office with a focus on the rebate process. This role involves administrative tasks such as data entry, documentation management, communication with stakeholders, assisting in the coordination of rebate-related activities and providing support to office and sales staff.
The ideal candidate should possess excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. The Administrative Assistant will be the first point of contact must project a professional image through in person, phone and electronic interactions.
Responsibilities
Administrative Support: Provide general administrative support to the entire office staff, including scheduling meetings, preparing correspondence, managing supplies and reception
Reception: Managing incoming calls, directing them to the appropriate person or department, and taking messages when necessary
Handling Correspondence: Sorting and distributing mail, emails, and faxes, as well as responding to general inquiries
Data Entry: Accurately input rebate information into the database or spreadsheet system, ensuring completeness and correctness of data
Documentation Management: Organize and maintain rebate documentation, including receipts, invoices, and other relevant records, ensuring easy retrieval and compliance with company policies
Communication: Serve as a point of contact for rebate inquiries, both internally and externally. Communicate with customers, vendors, and other departments to gather necessary information and resolve issues in a timely manner
Reporting: Assist in generating reports on rebate activities, including redemption rates, trends, and discrepancies, to provide insights for decision-making purposes
Coordination: Support the coordination of rebate-related tasks, such as processing applications, verifying eligibility, and issuing payments or credits
Process Improvement: Participate in the continuous improvement of rebate processes and procedures to enhance efficiency, accuracy, and customer satisfaction
Background Experience, Skills and Education
High school diploma or equivalent
Proven experience in administrative support roles, preferably in a finance-related environment
Strong organizational skills with the ability to prioritize tasks and manage time effectively
Excellent attention to detail and accuracy in data entry and documentation management
Effective communication skills, both verbal and written, with the ability to interact professionally with stakeholders at all levels
Ability to work independently with minimal supervision and collaborate effectively in a team environment
Knowledge of rebate programs, promotions, or incentives is a plus
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database software or CRM systems
A positive, can-do attitude
Enjoys working with a fun and collaborative team
Why Work at Groupex?
A rewarding and challenging career with an established company in an exciting and fast paced industry
A training and support structure to ensure you have the tools to succeed
A compensation package which includes a competitive salary, a complete health benefits plan, and an RRSP investment program
