Overview
Administrative Assistant 2, Residential Operations & Services Jobs in Evanston, IL at Northwestern University
Full Job Description
The Administrative Assistant 2 within Residential Operations & Services provides customer service to students by processing maintenance requests and liaising between Northwestern Facilities Customer Service, the residential maintenance/custodial team, and residents. Using data and software systems like Mercury/StarRez and Facilities Connect they use data to find patterns and inform long term planning. They manage supplies and shared office space. This staff member will complete basic human resources tasks and support onboarding processes for the Operations & Services team.
Pay:The pay range for this Administrative Assistant position is $21.50 – 23.10 per hour, with limited flexibility depending on experience, skills, and internal equity. This position is scheduled for 40 hours per week.
Principal Accountabilities:
Maintenance Requests – South Area (per MT Supervisor), Garrett Place, and Engelhart
Customer Service
Purchasing
Office Management
Human Resources/Onboarding Support
Minimum Qualifications:
A high school diploma or equivalent required.
2 years of administrative support or other relevant experience required.
Minimum Competencies:
Intermediate knowledge of word processing, spreadsheet, email, and database software programs is required.
Benefits:At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html tolearn more.
Work-Life and Wellness:Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth and Development:Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.
The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.
Title: Administrative Assistant 2, Residential Operations & Services
Company: Northwestern University
Location: Evanston, IL
Category:
