Overview
Administrative Assistant Jobs in Santa Clara, CA at Apple
Are you a highly responsive and detail-oriented professional who thrives in a fast-paced environment? DUCTZ of Delchester is looking for a reliable and customer-oriented Administrative Assistant to join our team. If you have excellent phone skills, enjoy working with customers, and can efficiently handle scheduling and administrative tasks with minimal supervision, we want to hear from you!
As an Administrative Assistant at DUCTZ of Delchester, you will play a crucial role in supporting our operations and ensuring a seamless experience for our customers. You will be responsible for managing customer service calls, scheduling projects, handling administrative paperwork, and supporting our leadership team. This position requires someone who is highly organized, self-motivated, and comfortable working 40+ flexible hours per week. While overtime is not expected to be a regular occurrence, there may be occasions when additional hours are required to accommodate emergency projects.
Compensation & Benefits:
Salary Range: $55,000 – $65,000
Paid Time Off
401(k) plan
Career growth opportunities
Ongoing training and education
Being part of a passionate and community-focused team
Compensation:
$55,000 – $65,000
Responsibilities:
Manage customer service calls, emails, and texts with professionalism and responsiveness
Schedule projects, dispatch technicians, and communicate schedule changes as needed
Provide administrative support to the Franchise Owner and General Manager
Maintain accurate records and enter information into field service management software
Prepare work orders, and phone estimates, and maintain logs of incoming calls
Handle invoicing, track payables, and manage accounts receivables
Process and organize daily job paperwork, including scanning and job folders
Oversee office and job site supplies, placing orders as necessary
Assist with marketing efforts, including sales emails to past customers and mailers to potential clients
Manage social media posting and online presence
Occasionally visit job sites to track detailed projects
Plan and coordinate yearly company travel and events
Maintain office cleanliness, including kitchen and bathrooms
Process bank deposits and handle mail distribution
Qualifications:
Minimum of 2 years of administrative or office experience (experience in HVAC, restoration, or construction is a plus)
Strong relationship-building skills with diverse customers, partners, and team members
Excellent written, verbal, and phone communication skills
Strong organizational, clerical, and administrative abilities
Ability to multitask and work independently with minimal supervision
Accounting and budget management experience is highly desired
Proficiency in Microsoft Word, Excel, and Outlook
About Company
DUCTZ is a leading provider of air duct cleaning and HVAC restoration services, committed to improving indoor air quality for homes and businesses. Our team is passionate about delivering top-notch service and exceeding customer expectations. We foster a supportive work environment and encourage professional growth and development.
Title: Administrative Assistant
Company: Apple
Location: Santa Clara, CA
