Overview
Administrative Assistant Jobs in Patchogue, NY at Serene Home Nursing Agency
Position Summary
The Administrative Specialist should be customer service oriented and be able to provide technical support in an efficient, accurate, and timely manner. Must be meticulous updating tracking metrics, and the configuration management of all documents. Able to manage long-term timelines, recurring deadlines, and follow up on assigned tasks from the Lead. Must have a working knowledge of web applications, Windows 10, and basic PC hardware troubleshooting. Sharepoint experience is a plus. Must be able to obtain and maintain a Secret or Interim DoD security clearance.
Roles/Responsibilities include:
· Monitor and respond quickly to calls, emails, or chats received to the Help Desk.
· Ensure proper documentation of duties performed via Help Desk tickets and Work Logs, consistently.
· Monitor the Help Desk email inbox and queue at regular intervals and provide promptprofessional responses.
· Clarify and document customer requirements for support staff and engineers.
· Perform other related duties and assignments as required by Lead.
Job Type: Full-time
Pay: $44,294.00 – $80,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
Title: Administrative Assistant
Company: Serene Home Nursing Agency
Location: Patchogue, NY
