Overview
Administrative Assistant Jobs in Athens, GA at Purisys
Job Description
The Office Admin is responsible for protecting the TWO MEN AND A TRUCK® brand through the highest level of customer service. The Office Admin will perform duties which include but are not limited to entering payments and deposits in accounting software, filing paperwork, preparing warehouse storage files, answering voice mails, and ensuring they are given to the proper staff member, complete move charges through online payment suite, and prepare interstate move paperwork among other duties. The work schedule will be 40 hours per week, rotating Saturday work. The Office Admin will help to maintain a positive work culture and must be flexible in prioritizing daily duties.
What we Offer
Starting pay range $20-$23 per hour
Health, Dental, Vision Insurance
PTO
Opportunities for advancement
Job Responsibilities
Assist with closing out move paperwork
Enter payments and deposits in Xero
Print and prepare paperwork for upcoming moves
Prepare, organize, and file warehouse storage paperwork
Organize and file all completed move paperwork
Routinely check voice mails and distribute messages to the appropriate staff members
Organize and compile interstate move paperwork
Maintain stock of office and paperwork supplies
Process credit card payments through use of online payment suite
Acts as a point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK® services
Asks open-ended, probing questions to determine customer requirements and expectations
Input customer information accurately into move software to create an estimate
Makes recommendations according to customer’s needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability, or customer specifications
Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK® and effectively oppose any customer objections
Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction
Participate in regular training and development programs offered through STICK MEN UNIVERSITY® to further your knowledge of the system
Ensures the franchise is consistently operating in compliance with the franchise agreement, TWO MEN AND A TRUCK® system standards, and applicable laws and regulations
All other duties as assigned
Job Requirements
Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!
A high-school diploma or general education degree (GED)
Is a team player with the ability to listen and communicate in an effective, helpful and friendly manner with co-workers, customers, and management
Is a proactive, self-starter with a passion to provide excellent customer service
Willing to work on Saturdays when needed
Know, understand and perform in accordance with the TWO MEN AND A TRUCK® Mission Statement, “Our Commitment is to continuously strive to exceed our Customer’s expectations in value and high standard of satisfaction”
Language Skills: ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization; bilingual is a plus
Mathematical Skills: ability to add, subtract, multiply and divide using whole numbers and decimals.
Reasoning Ability: ability to solve practical problems and deal with a variety of situations with limited standardized procedures.
Physical Demands: the employee is frequently required to stand, walk, talk, sit, hear, use hands and fingers, handle, feel and/or lift with hands and arms. The employee is occasionally required to lift 50 pounds or more.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Tallahassee, FL. The employer at this location is NBF Moving, LLC.
Title: Administrative Assistant
Company: Purisys
Location: Athens, GA
