Overview
Administrative Assistant – Abbeville, AL Jobs in Abbeville, AL at Oldcastle APG
Seeking an administrative assistant for a busy primary care office at a desirable location in Chicago.
Summary of the Position
Under the direction of the Practice Owner/Director, the administrative assistant is responsible for all aspects of the day to day operations in the medical office. Coordinates and supervises operations and duties of administrative and clerical staff. In addition he/she will staff as required.
Hours can vary:
Start time between 7:30-9:30am and end time between 4-6:30pm
Job Duties
Ensure medical office is open and appropriately staffed during business hours and that all facilities and equipment are available, operational, safe, and clean
Develop quality metrics to ensure staff is productive and providing quality output
Develop staff schedule, review time cards, and complete staff payroll
Prepare daily bank deposits
Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting
Promote excellent customer service by all levels of the staff
Develops, implements, and maintains office policies and procedures in collaboration with Practice Director
Interviews, hires, and trains a productive medical office team and conducts performance reviews
Address performance and disciplinary issues for staff
Maintains and manages all filing and organizational systems for the practice
Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
Coordinates staff meetings for administrative and clinical staff
Coordinates logistics for internal and external meetings and conferences
Job Requirements
Minimum of 2-5 years of management experience in a medical office setting.
Knowledge, Skills, and Abilities
Strong work ethics & ability to lead a team of Front Desk personnel as well as Medical Assistants
Knowledge of regulations related to Medicare, Medicaid, and commercial insurance including HMOs.
Human resources experience in hiring, supervision, and performance reviews
Knowledge of HIPAA and labor law
Strong customer service skills
Skill in writing policies and procedures
Skill in using healthcare software and computer systems
Knowledge of maintaining supplies and equipment for the medical setting.
Multitasking skills
Problem-solving skills
Professional communication and presentation skills, including face to face, email, telephone, and video conference.
Knowledge of continuous process improvement concepts and practices
Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, front line staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public.
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Experience:
Management: 1 year (Required)
Ability to Commute:
Chicago, IL (Preferred)
Work Location: In person
Title: Administrative Assistant – Abbeville, AL
Company: Oldcastle APG
Location: Abbeville, AL
