Overview
Administrative Assistant to the Counseling Office Jobs in Grand Rapids, MI at Rockford Public Schools
Description:
Welcome patients to our Women’s Imaging Specialists facility in a friendly and professional manner
Verify patients’ identity by drivers’ license and insurance card; verify that insurance is effective
Assist patients with intake forms, both paper and electronic
Manage the daily appointment schedule and communicate to clinicians any exceptions/additions/inconsistencies to the schedule
Make outbound phone calls to remind patients of upcoming appointments; rescheduling appointments when necessary
Schedule new and existing patients
Scan, fax and file documents as needed assuring all documents are in their proper places
Master Infinitt scheduling software
Access Excel spreadsheets to add, omit, and create data regarding productivity using Sharepoint
Provide patient education when necessary
Maintain a clean and orderly waiting room
Complete general office duties when assigned
Complete all assigned trainings
Requirements:
One (1) year medical office experience
Proficiency in Excel, Outlook, TEAMS, SharePoint, and Word
Keen attention to detail
Exceptional time management skills
Exceptional conflict resolution skills
Customer service training, either on-the-job or through a certificate program
Ability to travel to other WIS sites on occasion
Ability to sit for hours at a time typing on a computer keyboard
Ability to walk, bend, and lift up to 20 pounds
Title: Administrative Assistant to the Counseling Office
Company: Rockford Public Schools
Location: Grand Rapids, MI
