Overview
Administrative Assistant/Warehouse Assistant Jobs in Phoenix, AZ at RCT
Join our team of Life Changers!
UPMC is hiring a Full-Time, Office Coordinator to support the office in Harrisburg.
Previous healthcare experience is required. Must possess flexibility to thrive in a department that is undergoing changes. A dedication to serving the sensitive population under our care is crucial.
25% of travel is required as you will need to visit Carlisle and West Shore 1 time per week.
Will be reimbursed for travel to other locations.
Schedule: Monday-Friday 8:00am-4:30pm
No holidays or weekends.
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!
Responsibilities:
Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.
Ensure patient scheduling is accurate.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Manage front office staff in practice.
Work closely with manager to ensure specific needs are met.
Coordinate scheduling and staff assignments.
Work denial work queues in conjunction with the CBO.
Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.
Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.
Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.
Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff.
Seek physician/staff feedback to ensure interactions are appropriate.
Investigate/resolve customer complaints.
Collaborate with manager in selecting, monitoring and evaluating front office staff.
Bachelor’s Degree + 6 months of healthcare experience
OR Associate’s Degree in Health Care or Business + 1 year of healthcare experience
OR High School Diploma + 2 years of healthcare experience
Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Title: Administrative Assistant/Warehouse Assistant
Company: RCT
Location: Phoenix, AZ
