Overview
Administrative/Clerical Coordinator, Office Administrator/ Coordinator Jobs in Bloomington – Minnesota – USA at Pearson plc
Pearson VUE ( ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Senior Technical Evaluator tojoin our teambased in Pittsburgh Pa. Pearson VUE is a business of Pearson, the world’s leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON;
NYSE: PSO).
This position is associated with our Bloomington, MN office. At this time, staff areworking from home; however, the ideal candidate would be located within the geographic area and able to come into the office as needed.
TheAccommodations Scheduling Coordinatoris responsible for providing operational support to clients and candidates to ensure testing accommodations are correctly implemented. Responsibilities include handling client and candidate inquires related to testing with approved accommodations, scheduling exam appointments, and coordinating with clients, external vendors, internal teams, and test centers to ensure requirements are executed properly.
The Accommodations Scheduling Coordinator is responsible for scheduling and coordinating all approved accommodations including but not limited to extra time, separate rooms, service providers, equipment, external software, and paper-based exams.
The hourly rate is$17.50/hr.
Additional 10% for Bilinguals (Spanish, French and Portuguese )
SCOPE AND IMPACT OF JOB
Works directly with clients, candidates, vendors, test centers, and internal teams including Program Management, Accessibility & Disability Services, and Capacity Management Group (CMG) to implement accommodations that have been granted based on The Americans with Disabilities Act (ADA).
An Accommodations Scheduling Coordinator is knowledgeable in client accommodation policies and enforces their guidelines while serving as the candidate advocate throughout the scheduling process. This role is responsible for working directly with multiple external service providers. Additional responsibilities include coordinating special projects as requested by clients to meet the needs of their candidates testing with accommodations.
PRIMARY RESPONSIBILITIES
Accommodation Scheduling & Implementation
Interface with clients, candidates, and internal teams to ensureexceptional serviceis provided.
Correctly and efficiently execute requests for candidates approved to test with accommodations following client specific guidelines, enabling Accommodation Scheduling team to meet 1 business day KPI.
Work directly with service provider vendors to schedule all ancillary support including readers, recorders, sign language interpreters, and translators per client requirements.
Responsible for coordination with internal teams to ensure all necessary equipment, software, and exam content is prepared and shipped to appropriate test center for exam day.
Communicate all details of exam appointment to Pearson VUE test centers or other external testing locations to ensure site is properly prepared on exam day.
Become a…
Title: Administrative/Clerical Coordinator, Office Administrator/ Coordinator
Company: Pearson plc
Location: Bloomington – Minnesota – USA
Category: Administrative/Clerical, Customer Service/HelpDesk
