Overview
Administrative Coordinator I Jobs in United States at 047-Culpeper Dept Of Social Services
Description:
CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!
Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.
Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #12 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America’s Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.
Mission: We provide exceptional experiences that instill pride in our community.
Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.
Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity
Desert Highlands Association/Golf Club is looking for a Residential Services & Office Coordinator to join our awesome Team! Candidates must have a welcoming demeanor, can do attitude, great attendance, and a teamwork mentality!
This is a full-time position that requires availability to work 8 AM – 4 PM Monday thru Friday for a total of 37.5 hours per week. As a full time, employee, you are eligible for our full benefit package, including paid holidays, sick time and 2 weeks vacation after 1 year. Matching 401k plan and many other perks. Lunch is provided.
If you are interested in working at one of the most prestigious golf and racquet sports communities in the Southwest, Desert Highlands may be the team for you!
Primary purpose:
This hybrid role offers the best of both worlds — direct engagement with members and a behind-the-scenes role in keeping the administrative office operations running smoothly. It requires both a hospitality mindset and strong administrative capabilities, making it perfect for someone who enjoys variety, people-focused work, and operational excellence.
Position Summary:
Deliver exceptional service for members of Desert Highlands community as the central point of contact for the coordination of lifestyle services, residential maintenance requests/ contracts, vendor interaction and general member support. This person serves as the first contact within the HOA/ Administration Office. Provide warm greetings and support for members and guests. Manage data entry, communication, scheduling and day-to-day office operations. The ideal candidate is highly organized, personable, and service-oriented, with a proactive approach to problem-solving.
Key Responsibilities:
Answers incoming calls promptly, take messages as needed and dispatch service requests.
Enter work orders for Residential Services into computer software systems and correspond with Residential Services Inspectors and HOA members with questions and updates regarding the services offered.
Coordinate and schedule residential maintenance services (e.g., HVAC, landscaping, pest control).
Serve as the primary liaison between residents and the club’s departments (security, maintenance, etc.).
Manage resident requests for home-related services including deliveries, transportation, etc.
Maintain accurate records of resident profiles, preferences, and service histories.
Facilitate vendor access and oversee service quality during residential appointments.
Ensure all resident concerns and issues are resolved promptly and professionally.
Maintain compliance with club policies and uphold high standards of confidentiality and professionalism.
Greet members and guests with warmth and professionalism upon arrival.
Manage all mail sorting and distribution including supplies for FedEx and USPS and management of mailbox keys.
Maintains clean, organized and welcome reception and lobby area.
Handle majority of kitchen duties including loading/unloading of dishwasher daily. Ensure coffee/tea supplies are on hand.
Provide administrative support to Directors and Managers as needed.
Assist members with Design Review Request submittals, i.e., Exterior Paint Colors, House Plans, Plat Maps, etc. in the absence of the Director of Design Review.
Other duties as assigned by management
Requirements:
Preferred qualifications:
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience in hospitality, concierge, property management, HOA, and/or customer service.
Computer Systems: Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher etc.), Data entry tools or databases (Google sheets, Microsoft access, etc.),
Must have reliable transportation.
Must possess and demonstrate excellent communication skills as well as positive professional business image.
Must be able to prioritize effectively and manage multiple interruptions and isn’t easily overwhelmed.
Present a positive, professional image; solid leadership skills required.
Must be self-motivated and customer service oriented.
Ability to prioritize and carry out responsibilities independently with minimal direction.
Must have superior interpersonal as well as written and oral communication skills.
Must demonstrate appropriate analytical skills, attention to detail, organizational skills.
Ability to work with general office equipment such as a personal computer and keyboard, facsimile machines and photocopier, audio and video equipment for teleconferencing.
Physical Demands & Work Environment:
Position is in a non-smoking office in a private residential community in North Scottsdale
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
Periods of standing for varying lengths of time and walking moderate distances to perform work.
Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
Ability to clearly communicate verbally, read, write, see, and hear to perform essential functions.
Must be able to use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include color vision.
The noise level in the work environment is usually moderate.
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Title: Administrative Coordinator I
Company: 047-Culpeper Dept Of Social Services
Location: United States
