Overview
Administrative Officer Jobs in Bayan Lepas, Penang, Malaysia at Keepers Property Management
Title: Administrative Officer
Company: Keepers Property Management
Location: Bayan Lepas, Penang, Malaysia
Company Description
Keepers Property Management, based in Penang, is a leading provider of comprehensive property management services. With a commitment to customer service and innovation, the company supports clients in meeting their property management goals. By fostering strong relationships with property owners and tenants, Keepers Property Management ensures the seamless and efficient operation of properties. The team is composed of experienced professionals dedicated to delivering high-quality services.
Role Description
This is a full-time, on-site role for an Administrative Assistant located in Bayan Lepas. The Administrative Assistant will perform a variety of day-to-day tasks, including supporting daily office operations, managing communications, organizing schedules, maintaining records, and assisting with clerical tasks. Additionally, the candidate will interact with team members and clients to ensure smooth operations and excellent service.
Job Responsibilities:
- Operations: Manage day-to-day administrative functions and maintain efficient office workflows.
- Customer Service: Act as the first point of contact for residents and committees, providing professional frontline assistance and inquiry resolution.
- Communication: Handle all official correspondence, scheduling, and digital/physical documentation.
- Executive Support: Assist senior management with meeting coordination, reporting, and the preparation of presentations.
- Team Development: Guide junior administrative staff and facilitate seamless communication across different departments (e.g., Finance and Maintenance).
- Process Improvement: Help implement and uphold office policies and SOPs to ensure operational consistency.
- General Support: Provide assistance for ad-hoc site projects and other duties as required.
- Financial Tracking: Assisting with the collection of maintenance payment and issuing receipts.
- Vendor Management: Coordinating with external contractors for site access and service deliveries.
- Facility Booking: Managing the scheduling for common area facilities (e.g., gym, hall, or pool).
Qualifications
- Proficiency in Administrative Assistance and Clerical Skills to manage documentation and ensure proper record keeping
- Strong Communication and Phone Etiquette skills to interact professionally with clients, vendors, and team members
- Experience in Executive Administrative Assistance for tasks such as calendar management, meeting coordination, and high-level support
- Excellent organizational abilities and attention to detail
- Ability to work effectively in a fast-paced, team-oriented environment
- Relevant educational background or equivalent professional experience in administration or related fields
